2 bilingual customer service rep call center agent 15 18 Jobs in omaha, ne
J and R Asphalt Inc. is Hiring a Call Center Customer Service Representative Near Omaha, NE
Job Overview:
We are seeking a highly motivated and customer-oriented individual to join our team as a Call Center Representative. As a Call Center Representative, you will be responsible for providing exceptional customer service and support to our clients. This is a full-time position with opportunities for growth and advancement.
Duties:
- Answer incoming calls and respond to customer inquiries in a professional and timely manner
- Provide accurate information about products, services, and promotions
- Process orders, returns, and exchanges efficiently and accurately
- Perform data entry tasks to update customer records and maintain accurate documentation
- Analyze customer needs and recommend appropriate solutions or upsell products/services
- Make outbound calls to follow up with customers or conduct surveys
- Resolve customer complaints or issues with patience and empathy
- Maintain a high level of phone etiquette and professionalism at all times
Experience:
- Previous experience in a call center or customer service role is preferred
- Strong communication skills, both verbal and written
- Excellent problem-solving abilities and attention to detail
- Ability to multitask and prioritize tasks effectively in a fast-paced environment
- Proficiency in data entry and computer skills
- Bilingual or multilingual skills are a plus
At our company, we value our employees and offer competitive benefits including:
- Competitive pay rate based on experience
- Comprehensive training program to ensure success in the role
- Opportunities for career advancement within the company
- Positive work environment with a supportive team
If you are a motivated individual with excellent communication skills and a passion for providing exceptional customer service, we encourage you to apply for the position of Call Center Representative.
Job Type: Full-time
Pay: $18.85 - $22.70 per hour
Work setting:
- In-person
Ability to Commute:
- Omaha, NE (Preferred)
Ability to Relocate:
- Omaha, NE: Relocate before starting work (Preferred)
Work Location: In person
Job Summary
Full Time
$37k-47k (estimate)
05/13/2024
09/08/2024
jrasphalt1st.com
Hickory Hills, IL
<25
Related Companies
The job skills required for Call Center Customer Service Representative include Customer Service, Call Center, Problem Solving, Communication Skills, Promotion, Data Entry, etc. Having related job skills and expertise will give you an advantage when applying to be a Call Center Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Call Center Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Call Center Customer Service Representative positions, which can be used as a reference in future career path planning. As a Call Center Customer Service Representative, it can be promoted into senior positions as a Contact Center Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Call Center Customer Service Representative. You can explore the career advancement for a Call Center Customer Service Representative below and select your interested title to get hiring information.
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A successful Call Center Representative must have an excellent attitude towards their work and empathy for their customers' needs.
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They speak with customers, listen to them gain a better understanding of their needs, and offer possible solutions.
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They will listen to clients to understand the reason for their call, address all questions or complaints, and provide an accurate and efficient response.
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Good call center agents often stand out from the crowd by being able to tailor the experience to specific customers.
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Career tips from people on Call Center Customer Service Representative jobs
Mental disorders also affect children, the elderly and are a major problem for the homeless population.
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They may also be called psychiatric techs, mental health aides, or psychiatric aides.
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Ability to meet established customer service requirements.
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