The GWCCA is currently seeking a Set-Up Attendant to join our team. This position reports to the Facility Manager - Operations and as part of a team, performs a full range of duties required to ensure that GWCCA facilities provide the highest level of safety and customer satisfaction for public and staff use. Set-Up Attendants often perform work in an assigned area that may involve working around other GWWCA staff and/or the public, depending upon assignment. This position may receive only occasional instruction or assistance as new or unusual situations arise and therefore, Set-Up Attendants are expected to be fully aware of the Standard Operation Procedures and policies of the Facility Operations Team.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Performs general set up and removal of items for public and private events. This includes tables, chairs, pipe and drape, and other equipment as assigned.
• Perform event-related tear down tasks including strike and on-site disassembly of props, florals, linen and decor, loading/unloading, return delivery/pick up, and restocking.
• Confirm that all tools and equipment are returned and properly stored after installation/strike.
• Adhere to proper dock/loading and security procedures and policies.
• Operate company carts, vans and lifts, adhering to safety procedures.
• Properly pack and handle inventory to protect against damage and deterioration.
• Warehousing tasks including stocking and relocation of assets, monitoring inventory levels.
• Tag assets based on condition and assist in repairing as needed.
• Perform pick-up and delivery of items to and from vendors and/or properties.
• Maintain tools as issued by GWCCA and report any lost, stolen, or damaged tools.
• Complete all required paperwork, monitor for accuracy and consistency.
• Push equipment carts, door panels and staging units, and other equipment as required.
• Ensure that all storage rooms are kept clean and in an orderly manner.
• Reports safety, sanitary, and fire hazards to appropriate supervisor; reports need for maintenance and repairs to appropriate authority, and reports unauthorized individuals, as necessary.
• Observes safe work methods and makes appropriate use of related safety equipment as required.
• Participate in Georgia World Congress Center Authority training programs as required.
• Interact with internal and external customers in a professional manner to ensure customer satisfaction.
• Assume responsibility for equipment assigned (i.e., pagers, two-way radios, keys, tapes, etc.).

KNOWLEDGE, SKILLS, and ABILITIES

• Follow written and verbal instructions.
• English usage, spelling, vocabulary, grammar, and punctuation.
• Proper use and minor maintenance of hand and power tools, blowers, and equipment used in Event Set Up work.
• Basic principles and procedures of record keeping.
• Safe work methods and safety practices.
• Safe driving rules and practices.
• Techniques for providing a high level of customer service by effectively dealing with the public, vendors, students, and GWCCA staff, including individuals of various ages, disabilities, socio-economic and ethnic groups.
• High degree of integrity, compliance, and self-awareness
• Ability to communicate effectively, prioritize tasks, and manage workload under pressure and with limited resources
• Ability to work an irregular work schedule as required to perform duties and responsibilities including weekends, holidays, and nights.

EDUCATION AND/OR EXPERIENCE

• Minimum High School Education, GED, or equivalent training enabling the successful demonstration of the skills listed above.
• A minimum of one (1) year experience as a Setup Attendant or comparable of a multi-purpose facility, hotel or related operation is preferred.
• Experience in providing customer service directly to customers is preferred.

BENEFITS

Georgia World Congress Center Authority offers a competitive salary and comprehensive benefits package which includes extensive medical, dental, vision, life insurance coverage, paid vacation, paid state holidays, Flexible Spending Account options, a 401(k) plan with 5% match, on-site employee dining featuring below-market value pricing, free on-site parking, plus discounted prices on auto insurance, home insurance, pet insurance, technology, travel, attractions and much more!

Visit us at www.gwcca.org to learn more about our culture, campus, and community.

Georgia World Congress Center Authority is an Equal Opportunity Employer, and as such does not discriminate in hiring, promotions, or on terms or conditions of employment because of race, creed, color, sex, age, national origin, ancestry, marital status, eligibility for military service, disability, or for any other illegal purpose.