This is an armed security service position providing security for County owned property.

An employee in this class provides armed security for all County owned property. Responds to provide security services for County facilities in Greensboro and High Point. This position supervises County Security Officers and contract security officers. Duties include responding to calls, escorts, all alarms, disturbances, incidents and emergencies that may arise. Monitors CCTVs and other recording/monitoring devices as well as dispatching duties as needed. Perform any other security related duties as assigned by the Security Director, Assistant Security Director, Captain or First Lieutenant.

Essential Duties and Tasks

• Provides armed security for County property making periodic checks 24 hours a day.
• Responds to any and all alarms, disturbances and incidents that may occur. 
• Patrols parking lots ensuring adequate services are being followed.
• Supervises County and contract security officers to ensure adequate services are being rendered.
• Patrols floors and interacts with employees and customers. 
• Writes reports, sends emails and keeps up with day to day operations. 
• Performs other duties as required by manpower including but not limited to control room operations, static positions, equipment maintenance, escort services. 
• Show and maintain proficiency with pepper spray, baton, taser and CPR/AED.
• Possess de-escalation skills.

• Knowledge of management practices and supervisory techniques sufficient to supervise and evaluate personnel.
• Knowledge of effective verbal and written communication techniques and methods sufficient to document analysis of facts and interact with all types of personnel and the public.
• Knowledge of staffing and scheduling requirements.
• Knowledge of electronic and video security monitoring devices and maintenance procedures.

• Knowledge of information transfer including deductive reasoning, inference, and otheraspectsof logic. Possess de-escalation skills.

High school graduation or equivalent 

AND 

three years of experience in security, military, law enforcement or related field

Will be required to obtain Armed Security Guard Registration with the State of North Carolina and re-qualify annually with service handgun. 

Must pass Defensive Driving (4D) Course.

Must be available for all shifts.

Subject to 24-hour emergency call in.

No felony or first-degree misdemeanor convictions directly related to responsibilities of the position. 

All applicants will be required to undergo a thorough security background investigation, medical fitness for duty exam and psychological evaluation. Must possess a valid NC drivers license.

1. Environment: Work environment involves some discomforts or unpleasantness such as moderate levels of noise from machines, vibrations, dust and grease; exposure to human/animal waste or body fluids; exposure to cold, heat, rain and snow encountered in working outside; or prescribed quotas from manual or clerical support functions.
2. Hazards: Work involves some risks requiring special procedures, safety precautions, and/or the use of special equipment such as hard hats, safety shoes, shields, ear protectors, respiratory masks, protective clothing and gloves, or work involving exposure to abusive, aggressive, and unpredictable behavior from clients or the general public in a work location to which the public has unrestricted, open access; or work which requires home visits to provide a service.
3. Physical Demands: Work requires light physical effort such as long periods of standing or sitting in one position; walking over rough, uneven, or rocky surfaces; bending, crouching, stooping, stretching, reaching, or similar activities; recurring lifting of objects up to 20 pounds or occasional lifting of objects up to 50 pounds; ongoing production oriented operation of PCs or other VDTs (video display terminals); rapid and sustained use of hands, fingers, or arms to operate equipment or perform work; or precise use of hands and fingers to operate equipment or perform work.

Driving is Essential 

Driving is an essential requirement of this position whether driving a County owned or personal vehicle to conduct county business. Motor Vehicle Reports may be verified for valid driver’s license and that the driving record is compatible with the county’s driving criteria. 

If a personal vehicle is operated for county business proper insurance is maintained as per Guilford County’s vehicle use policy. 

Special Note: This generic class description gives an overview of the job class, its essential job functions, and recommended job requirements. However, for each individual position assigned to this class, there is available a completed job description with a physical abilities checklist which can be reviewed before initiating a selection process. They can provide additional detailed information on which to base various personnel actions and can assist management in making legal and defensible personnel decisions.