The Medical Assistant - Quality will play a pivotal role in ensuring that GSE healthcare services meet the highest standards of quality and safety. This position will involve collaborating with healthcare providers, staff members, and administrative personnel to implement quality improvement initiatives and uphold regulatory compliance. This position is based in Crown Point, IN.
Responsibilities:

• Monitor and evaluate clinical processes and procedures to identify opportunities for improvement and ensure adherence to established standards of care.
• Collect, analyze, and interpret clinical data to identify trends, patterns, and areas for improvement. Utilize electronic health records (EHR) and other relevant systems for data collection and analysis.
• Develop and maintain performance metrics and indicators to measure the effectiveness of healthcare delivery and identify areas for enhancement.
• Ensure compliance with regulatory requirements, accreditation standards, and organizational policies related to healthcare quality and patient safety.
• Lead or participate in quality improvement projects aimed at enhancing patient outcomes, reducing medical errors, and optimizing healthcare delivery processes.
• Provide training and education to healthcare providers and staff members on quality improvement methodologies, best practices, and regulatory requirements.
• Collaborate with patients and their families to promote patient-centered care and incorporate patient feedback into quality improvement initiatives.
• Work closely with interdisciplinary teams, including physicians, nurses, administrators, and quality improvement specialists, to promote a culture of continuous improvement and accountability.
• Maintain accurate and detailed documentation of quality improvement activities, outcomes, and interventions

Qualifications:

• High school diploma or equivalent required; Associate's degree or certification as a Medical Assistant preferred.
• Minimum of 2 years of experience working as a Medical Assistant in a healthcare setting.
• Strong understanding of healthcare quality improvement principles, methodologies, and regulatory requirements.
• Strong excel knowledge.
• Proficiency in data collection, analysis, and interpretation.
• Excellent communication, interpersonal, and collaboration skills.
• Detail-oriented with strong organizational and problem-solving abilities.
• Ability to work effectively in a fast-paced environment and manage multiple priorities simultaneously.
• Familiarity with electronic health records (EHR) and healthcare information systems preferred.
• Detail-oriented with a high level of accuracy and proficiency in documentation.
• Ability to work independently and collaboratively in a team environment.
• Commitment to upholding ethical standards and promoting compliance in healthcare practices.
• Abletopassbackgroundtesting,includingmotorvehiclerecordreviewanddrugscreening.
• Valid driver's license
• Active auto insurance policy
• Must have reliable transportation.

All GuideStar employees must be vaccinated against COVID-19 and flu. GuideStar follows all applicable laws; contact humanresources@guidestareldercare.com for more information. Testing for illegal drugs will be administered to all final candidates for whom an offer of employment has been extended.
WHAT MAKES US GREAT
GuideStar Eldercare is the national leader in neurobehavioral long-term care services, providing expert neuropsychiatric and dementia care services to nursing homes and memory care facilities. GuideStar Eldercare's mission is to enhance the quality of life for patients by easing their suffering while actively promoting their safety, functionality, and dignity.
We believe in bringing the highest level of clinical care to the long-term care population. GuideStar is led by CEO and Founder Dr. Steven L. Posar, alongside our clinical team of expert physicians, psychiatrists, gerontologists, neurologists, and psychologists, who work with our clinical staff to find the best possible outcomes for our shared patients. Our neurologically based model ensures proper diagnosis and treatment, which improves care outcomes for patients with dementia, neurocognitive impairments, and/or psychiatric conditions.
GuideStar is dedicated to rigorous clinical care protocols and exceptional documentation and communication, based on the most up-to-date research and practice. Our dedication is underscored by our own research and desire to educate the greater long-term care industry. Most recently, our research on antipsychotic reduction through neurologic protocols was published in JAMDA in September of 2023. Associations and publications our research has been featured in include: PALTC, McKnight's, AAGP, OHCA, and AAIC.
GuideStar Eldercare provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
GuideStar is committed to the full inclusion of all qualified individuals. As part of this commitment, GuideStar will ensure that persons with disabilities are provided reasonable accommodations. If you need accommodation please contact us at careers@guidestareldercare.com