• Receive emergency and non-emergency calls and record significant information
• Address problems and requests by transmitting information or providing solutions
• The ability to handle HIGH STRESS and HIGH VOLUME is a MUST!
• Receive and dispatch calls for service needs
• Prioritize calls according to urgency and importance
• Use radio, phone or computer to send technicians, vehicles or other field units to appropriate locations
• Monitor the route and status of field units to coordinate and prioritize their schedule
• Provide field units with information about orders, traffic, obstacles and requirements
• Enter data in the computer system and maintain logs and records of calls, activities and other information

• Proven experience as a dispatcher or relevant position
• Tech-savvy with knowledge of relevant methods (CAD)
• The ability to handle HIGH STRESS and HIGH VOLUME is a MUST!
• Fast typing with experience in data entry
• Knowledge of procedures and guidelines for emergency situations
• Proficient in English (oral and written)
• Outstanding organizational and multitasking abilities
• Active listener with excellent communication skills
• Sound judgement and critical thinking
• High school diploma or equivalent required

Guardian Fueling Technologies is a privately held company headquartered in Jacksonville, Florida, with 19 branch offices servicing the Southeastern United States. We are a world-class petroleum equipment distributor, fuel systems construction contractor and innovative service provider. With more than 3500 years of petroleum equipment experience and over 470 employees. we're proud to self-perform all our work and be a distributor for best-in-class PEI Manufacturers. Guardian Fueling Technologies was founded in Pompano Beach, Florida in 1972, originally operating as NRI Service and Supply. The company was a factory authorized service provider for most industry leading manufacturers of petroleum equipment. The majority of the company's clients were major oil companies. Founded as a service only business, the early days of the company served as a strong foundation for our commitment to providing outstanding service to our valued customers that we still pursue today. In 1996, our President, Joey Batchelor purchased the company from its founders, and with a new vision for the business, renamed the company Guardian Fueling Technologies. The company began to transform into a regional provider of service, distribution, design and construction of innovative fuel systems across Florida. By 2008, Guardian had branch locations in Ft. Lauderdale/Miami, Ft. Myers, Tampa, Orlando, Jacksonville, and Pensacola. In 2015, the company began a series of acquisitions and opening of new greenfield offices, expanding Guardian's footprint across the Southeast and Mid-Atlantic regions of the U.S., opening branch locations across Alabama, Tennessee, Georgia, South Carolina, North Carolina and Virginia. Today Guardian is proud to be the regions most reputable provider of fueling equipment, fuel systems construction, and value-added service provider.