22 Customer service representative Jobs in El Monte, CA
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Growing Agency | Hiring ASAP is Hiring a Customer service representative Near El Monte, CA
We are a fast-paced firm specializing in customer acquisition and field sales strategies. We are experiencing an upswing in growth as we look to launch a new direct marketing campaign for a multinational telecommunications conglomerate.
In today's economy, consumers look for ease, accessibility, and the business to come to them. Our mission is to bring that efficiency and convenience to the consumer on behalf of the brand.
We are looking to bring on an industrious, charismatic Entry Level Customer Service Representative and join a highly talented, growth-motivated team.
You will be instrumental in driving new traffic to the brand and an essential element of our success. As the Entry Level Customer Service Representative, you will make outbound field calls to a designated target market and use a consultative approach to promote a full line of products, services, and subscriptions available to the consumer.
This position will be multi-faceted, as you will also support and collaborate cross-functionally with the Customer Service, Sales, and Marketing departments to provide frontline feedback regarding the customer and brand experience.
You Will :
- Meet with customers face-to-face and develop a deep understanding of their personal needs to conduct a tailored product and service recommendation.
- Handle all questions, complaints, and inquiries with the highest degree of courtesy and professionalism to promptly and efficiently resolve issues.
- Manage business transactions in connection with activation of new customer accounts while simultaneously abiding by all CDC and state guidelines
- Possess a broad working knowledge of all company practices and operations and demonstrate an active student mentality and proficiency to maintain that knowledge
- Support the Customer Account Manager and confidently make recommendations to improve specific operating procedures, processes, and minimize customer churn
- Participate in ongoing on-the-job training including, but not limited to one-on-one training sessions, virtual webinars, and roleplaying various scenarios
Last updated : 2024-05-02
Job Summary
Full Time
$56k-74k (estimate)
03/04/2024
05/09/2024
The job skills required for Customer service representative include Customer Service, Products and Services, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer service representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer service representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer service representative positions, which can be used as a reference in future career path planning. As a Customer service representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer service representative. You can explore the career advancement for a Customer service representative below and select your interested title to get hiring information.
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