Company Overview

Gridforce Energy Management’s mission is to ensure power flows consistently and reliably while enhancing our client’s profitability and reducing their risk exposure. Since 1999, Gridforce has been providing precision energy control and integration management services to micro-grids, load-serving entities and demand response clients throughout North America. Our employees are constantly iterating, solving problems, and working together to improve the business of our diverse client base from cities, municipalities and electric cooperatives, in addition to generation owners and operators.

We offer our employees opportunities for career development and training, providing new and valuable skills and experience. We are located in Houston, Texas - the second fastest growing city in the nation, with world-class medical, cultural, educational and research institutions and a young, energetic and diverse population. Gridforce is located in the heart of Downtown Houston which provides an energizing and engaging atmosphere where you will love to come to work. Gridforce Energy Management is a NAES Company.

Summary

The IT Manager is responsible for the management, support, and maintenance of the network infrastructure at Gridforce. They understand the different systems, software, and hardware that make up the network environment and plan for and support major upgrades and other major changes to the network. Manage the support of all the users of the network environment, especially the 24-hour control center.

Primary Duties

• Plan and oversee the installation and maintenance of computer systems, hardware, and networks
• Provide ongoing 24/7 support and maintenance of all hardware, software, and network components
• Establish, measure, and define IT goals and maintain an IT roadmap
• Develop and implement policies and procedures related to network security, and IT infrastructure
• Work with the compliance department to ensure all required processes and procedures are followed
• Manage a team of 5-6 IT professionals to meet the technical needs of the company

Working Relationships

The IT Manager reports to the Director of Engineering and Information Systems at Gridforce and works directly with the director to support and maximize the infrastructure used by Gridforce’s Energy Management System and the related systems. Work closely with the compliance department to ensure NERC CIP compliance and the evidence needed to prove compliance. Manage members of the infrastructure team, both on the system side and on the network side.

Compensation

The initial compensation range is $136k-$157k depending on experience and qualifications.

Education and Experience

• Bachelor’s degree in Computer Science or related field
• Three years of experience in a supervisory role
• Five years supporting a VMWare environment
• Five years supporting a network environment with CISCO devices

Specific Skills and Knowledge

• Five years of experience with VMware vCenter and Horizon View
• Five years of experience with Cisco firewalls, routers, and switches
• Three years of experience supporting an environment with compliance requirements
• Effective verbal and written communication required

Physical Requirements and Working Conditions

• Able to lift 40lbs
• This position works in an office environment and will require the ability to sit for long periods of time and handle long periods of screen time
• Typical work schedule is Monday-Friday during normal business hours, but this position supports a 24 x 7 business so will be subject to calls in off hours during emergencies
• Will require some travel

NAES Safe

Safety is a core value of NAES and as a condition of employment, all employees are expected to be mentally alert and work safely at all times. Additionally, employees are required to adhere to all safety warnings and posted safety signs whenever on company property. Furthermore, employees must follow all NAES safety rules and procedures. Effectiveness in carrying out this responsibility is part of the evaluation of each employee’s performance.

NAES is committed to a diverse and inclusive workplace. It is the practice of NAES to seek employees of the highest quality and to select individuals on the basis of merit and competence, without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, military status or affiliation protected under USERRA, or any other basis of discrimination prohibited by applicable local, state and federal law.

Experience

• Three years of experience supporting an environment with compliance requirements
• Five years of experience with Cisco firewalls, routers, and switches
• Five years of experience with VMware vCenter and Horizon View

Education

• Bachelors or better in Computer Science or related field

Licenses & Certifications

• Driver's License

Skills

• Customer Service
• IT - Information Technology
• Microsoft Office Suite
• Organizational Skills
• Project Management
• Verbal and Written Communications

Behaviors

• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
• Functional Expert: Considered a thought leader on a subject
• Innovative: Consistently introduces new ideas and demonstrates original thinking
• Team Player: Works well as a member of a group