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Grid4 Communications
Troy, MI | Full Time
$57k-71k (estimate)
5 Days Ago
Grid4 Communications
Troy, MI | Full Time
$53k-67k (estimate)
2 Days Ago
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G2 Consulting Group, LLC
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Stem Xpert
Troy, MI | Full Time
$48k-60k (estimate)
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Alarm Systems Inc.
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jobbot
Troy, MI | Full Time
$56k-76k (estimate)
3 Days Ago
Field Services Technician
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$53k-67k (estimate)
Full Time 2 Days Ago
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Grid4 Communications is Hiring a Field Services Technician Near Troy, MI

Job Description

Job Description
Salary: Salary range: $43,700.00-$64,157.00 

Field Services Technician

We’ve grown our team by 7 in the last year! Here’s what a couple team members have to say about Grid4: 

I enjoy the people and the work-life balance” – New hire for HR 

“I like the open and friendly work environment, there is always an employee willing to help” – New hire for Project Management 

Job Description:

Are you a goal-oriented professional who has a passion for providing superior customer service? Then this role might be perfect for you! This is a great opportunity to join Grid4 Communications and grow your career with us. We are looking for a highly motivated Field Technician to join a great team and have a real impact on the business! 

Grid4 is currently offering a new team member bonus!  (Performance plan to follow) 

Responsibilities:

The Field Services Technician/Group is dispatched to customer sites for CPE installation, troubleshooting, and any other job that is required. An individual in this role would work to increase our customer and brand loyalty by acting as a liaison between Grid4 and our customers. 

  • Responsible for the installation, including Routers, Switches, VoIP Phones, wireless systems and any other on-site in collaboration, with the Turn Up Group and Technical Operations Group (TOC) 
  • Perform testing on various equipment and circuits on-site and identifying issues and resolving any problems in equipment, in collaboration with Turn Up Group or TOC 
  • Required to contact customers before dispatch to announce arrival to Local Contact; being a strong on-site representative for Grid4 
  • Develop and maintain strong customer relationships 
  • Maintain trucks – Cleanliness and serviceability 
  • Maintain service garage
  • Occasional use of Lift Equipment and work at heights 
  • Frequent travel (local) / Occasional overnight stays 
  • Be able to perform individually at or above expectations

Qualifications, skills, and knowledge:

  • Previous experience in related field 
  • Valid Driver’s license in good standing 
  • Knowledge with Cisco equipment 
  • Adtran experience preferred 
  • Inside wiring knowledge 
  • Customer-first attitude - proven ability to interface positively and professionally with the customer 
  • Get it done mentality
  • Excellent communication and organizational skills, with attention to detail 
  • Strong sense of personal accountability
  • Ability to work independently and as a team player 
  • Readiness to accept and adapt quickly to change 
  • Excellent problem-solving skills, as well as an interest and familiarity with technology 

What we’ll bring to the table:

  • Work-life balance 
  • Vibrant company culture and fun work environment – our values don’t sit on a shelf collecting dust, we use them in all we do 
  • Ability to make an impact – your ideas and voice are important to us and are welcomed here 
  • Employee health is one of our top priorities! We offer great health benefits – medical, dental, and vision 
  • Days allocated for rest and relaxation – including 15 PTO days, 10 paid holidays, bereavement, jury duty & military leave 
  • Offering you the best chance to prepare for the future – 401(k) with a generous company match 
  • Business casual dress code 

Salary range: $43,700.00-$64,157.00 

Job Summary

JOB TYPE

Full Time

SALARY

$53k-67k (estimate)

POST DATE

06/02/2024

EXPIRATION DATE

06/15/2024

Show more

Grid4 Communications
Full Time
$105k-125k (estimate)
1 Month Ago
Grid4 Communications
Full Time
$105k-125k (estimate)
1 Month Ago
Grid4 Communications
Full Time
$63k-78k (estimate)
1 Month Ago

The following is the career advancement route for Field Services Technician positions, which can be used as a reference in future career path planning. As a Field Services Technician, it can be promoted into senior positions as a Shop Service Technician, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Field Services Technician. You can explore the career advancement for a Field Services Technician below and select your interested title to get hiring information.

Grid4 Communications
Full Time
$49k-66k (estimate)
3 Months Ago
Vishay Precision Group, Inc.
Full Time
$72k-89k (estimate)
2 Weeks Ago

If you are interested in becoming a Field Services Technician, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Field Services Technician for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Field Services Technician job description and responsibilities

Field Service Technicians provide repairs and maintenance tasks for customers and diagnose errors or technical problems that arise during their visit.

03/06/2022: Nassau, NY

Field service technicians respond to customer callouts, providing technical service and maintenance support at customer locations.

03/27/2022: Battle Creek, MI

The technician maintains the documentation related to downtime, repairs, and alterations.

03/25/2022: Rockford, IL

The technicians plan and prepare documents for the system and ensure proper classification of all tools, and perform maintenance work on networks, tests, and do troubleshooting on all outages.

02/02/2022: Greensboro, NC

The job of a technician also entails traveling frequently.

02/27/2022: Santa Ana, CA

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Field Services Technician jobs

Field Service Technicians are mobile repair and service providers.

03/25/2022: Frankfort, KY

Field Service Technicians ensure that customers have everything they need to get their job done.

03/26/2022: Twin Falls, ID

They will also have sufficient training material to train aspiring technicians.

03/03/2022: Duluth, MN

Some technicians concentrate on only one type of system, either heating, air conditioning, or refrigeration, while others offer a broader range of services.

03/26/2022: Appleton, WI

Every job posting will come with their own unique requirements for traveling sterile processing technicians.

03/09/2022: Eugene, OR

Step 3: View the best colleges and universities for Field Services Technician.

Butler University
Carroll College
Cooper Union
High Point University
Princeton University
Providence College
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