PRIMARY FUNCTION:The ultimate job responsibility is to manage this department as to satisfy our customers needs in a quick and efficient manner while realizing an expected profit for our company.ESSENTIAL DUTIES:Selling CAT and Allied parts to customers.Greet customers and answer telephones. While greeting and answering the telephone always promoting a positive image for Gregory Poole Equipment Company.Accurately completing daily and weekly reports.Assure inventory counts are accurate.Checking ship dates to promote fast part receipt, and to get backordered parts to customers quicker.Pull parts and put up stock.Building and grounds security.Annual inventory: preparation and execution.Make hydraulic hoses as needed.Responsible for stores parts and service cash receipts.Responsible for computer hardware functionality.Cash sale statement reconciliation.Warranty Core statement reconciliation.Vender billing problem reconciliation.Core management input and maintenance. Warranty system input and maintenance.Floor displays - change as needed.Five consignment inventory maintenance.Make sure warehouse and sales area is clean.Receipt of stock and all daily and weekly IC Reports.Work with various different departments within the company.Maintain CPS CI and KPI boards as prescribed by the CPS manual.Perform weekly PDI meetings with associates for continuous improvement.Conduct within department RIW continuous improvement sessions as needed.Develop reporting associates for personal growth, continuous improvement and customer satisfaction improvements.Manage non-stock returns for healthy inventory levelsMeet with all service departments on a regular basis to ensure interdepartmental cooperation.MINIMUM REQUIRMENTS:Education: College degree in business or a mechanical related discipline; or a high school graduate with at least four years parts related work experience and at least two years Group Leader responsibilities.Work Experience: Parts/Warehousing background a must with mechanical understanding preferable.Physical: Must be able to effectively utilize a keyboard/monitor and telephone by sitting for extensive time periods. Must be able to clearly communicate with customers in person and using a telephone.Other: Needs to have basic/intermediate keyboarding skills with a basic knowledge of office software, preferably MS Word, Excel and Email. Needs high energy and stamina.This job description is not intended to be all-inclusive. Your supervisor may request and assign you similar duties. Any major modification of this job role requires Human Resources approval.