Position Summary:

The Regional Maintenance Lead is responsible for overseeing the daily operations of maintenance projects and maintenance teams for multiple apartment communities. The Regional Maintenance Lead should expect to travel frequently between communities to ensure the success, effectiveness, and safety of all maintenance departments within the region.

Essential Functions and Responsibilities:

• Perform property audits on all properties within region. Copy Regional Manager and Property on report and findings. Establish follow up dates and schedules in ensure compliance
• Improve the effectiveness and efficiencies of all maintenance departments within the region
• Improve bench strength for all maintenance positions through excellent leadership, training, inspections, and mentoring
• Participate in renovation coordination between the operations team, Owner, and Contractor as required
• Oversee implementation and follow up on performance of preventive maintenance programs. Monitor tracking system for the documentation of preventive maintenance program. Suggest improvements or additions as needed
• Manage Quality Control Process that guarantees all maintenance request items are carried out
• Manage work orders effectively; entering WOs, preparing WO summary reports, and managing maintenance staff accordingly, to ensure that all WOs are addressed in a timely and cost-effective manner
• Maintain knowledge of the operation and maintenance of all mechanical and emergency systems within the portfolio
• Evaluate significant maintenance trends for purchasing and training
• Manage personnel objectives and activities through goal setting, communication and performance reviews along with participating in departmental and individual education and training
• Attend regularly scheduled staff meetings
• Evaluate key policy compliance and monitor key control policies throughout region. Make written recommendations as to conditions and compliance issues
• Review on-going problematic maintenance matters affecting resident satisfaction and work with the on-site team to resolve
• Coordinate Power Buying program with vendors and on-site associates
• Analyze cost control evaluations, inventory management, and work order trends. Make recommendations accordingly
• Develop and implement cost savings or value-added services, products, and services
• Coordinate technical training that meets the needs of the maintenance associates and provide instruction as required
• Work with the Investment Managers, Portfolio Managers, and Community Manager in the development of annual capital budgets regarding maintenance items, preventive maintenance budgets, other required expenses related to the operation and maintenance of the properties.
• Assist in the maintenance and operation of equipment used on site (example: sub meters, access gates, alarms, etc.)
• Communicate with Portfolio Managers as to the status of property issues and needed improvements
• Assist Investment Portfolio Managers, Portfolio Managers, Community Managers and Service Managers in troubleshooting equipment/situations/warranty issues
• Provide hands on assistance as needed to facilitate repairs
• Provide technical support and research as needed to assist in troubleshooting
• Assist in recruiting for all maintenance positions. Provide final interview of all Maintenance Supervisors
• Assist Regional Managers, Community Managers and Maintenance Managers in the bidding/estimating of small capital items and operational issues that arise, as assigned. Review bids; establish scope of work and/or bid packages accordingly
• Provide on-site supervision as needed on small capital projects/repairs
• Assist with 07B training hours for Maintenance Supervisors and Technicians. Assist with paperwork/auditing as needed for the program

Required Skills and Motivations:

To perform this job successfully, an individual must be able to perform each essential duty well. The requirements listed below are representative of the knowledge, skills, and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. Must have strong leadership skills, be able to work independently, and handle a project-based workload with big-picture focus.

Qualifications:

Special Licenses and/or Certificates:

• None

Education and/or Experience:

• 5 years of property management experience
• 07B Journeyman license required
• Strong administrative and organizational skills
• Strong time management skills and the ability to prioritize wisely
• Strong customer service orientation
• Travel within the region to communities as necessary to complete the job functions
• Some travel outside of the region may be required
• Position requires individuals to furnish their own vehicle to fulfill all of the jobs functions

Computer Skills:

Knowledge of Microsoft Access, Internet Explorer, Microsoft Excel, Microsoft Outlook, Microsoft Word, and Windows Operating System

Language Proficiency:

Must be able to speak, read and write in English, in a manner sufficient to carry out duties

Work Schedule:

The work schedule for this job description is Monday – Friday 8:30am – 5:00pm, weekends and after hours are at times required to fulfill this role successfully.

FLSA Status:  Non-Exempt, Full-Time (40 hours per week)

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this Job.

These statements are intended to describe the general nature and level of work being performed by employees assigned with this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

GRE Management is an equal opportunity employer.

Our Core Values:

We cultivate a culture of collaboration, generosity, honesty, and integrity where engagement, hard work and results are rewarded.

Our Mission:

We strive to be a driving force for positive community change. We are a trusted partner in the co-creation of thoughtful, well-built, healthy, and profitable communities.

Our Vision:

We aspire to create impact through transforming built environments for the betterment of our communities.

A Declaration of Interdependence at Goodman Real Estate

We operate under a shared vision of value creation that is grounded in the interdependence of organizations and individuals, passion, and profit. In all our interactions with each other, our business partners, and our community at large, we are committed to cooperation and collaboration in the pursuit of mutual success.

What this means:

• We are ONE Goodman Real Estate: A collective whole that embraces one culture, supporting one another and embodying a shared set of standards to provide seamless customer service across all locations and divisions.
• Each of us understands the importance of the Goodman Real Estate brand and pledges to nurture and protect it.
• We conduct our business with honesty and integrity. We empower our people with a high level of trust and autonomy.
• We believe in the power of place and community.
• We recognize the fundamental value of every individual and believe that diverse talents, skills, and backgrounds combine to strengthen the collective whole.
• Relationships are essential to our success. We foster strong relationships with mutual respect and open communication.
• We value wellness and promote policies and practices that support healthy lifestyles.
• We expect the best of each other and provide opportunities for all individuals to reach their full potential.
• We embrace our power to make a positive impact on our community.

Benefits:

• 30% Housing Discounts
• Medical & Dental Benefits 100% Covered for Employee, 50% Coverage for Dependents Vision Benefits Available
• Up-to 12 Paid Holidays Each Year with 3 Additional Floating Holidays
• Paid Vacation Upon Date of Hire
• 401(K) Discretionary Profit Sharing
• Wellness Benefit
• Live Well Be Well Program: Earn Up-to 40 Additional Hours PTO Annually
• 16-Hours Paid Volunteer Time Annually
• Site-Level Bonuses Available (Position & Community-Specific)
• Career Growth Opportunities
• Continuing Education Programs Available such as O7B, CAM, CAS, CAPS, CAMT, and CALP Certifications