Epic Asset Management is Hiring a REGIONAL MAINTENANCE MANAGER Near Seattle, WA
Position Description: Summary: The Regional Maintenance Manager holds the responsibility of mentoring and training on-site service associates, ensuring adherence to company maintenance policies. In addition, the Regional Maintenance Manager collaborates with owners and senior leadership, presenting recommendations, aiding in scope of work development, managing vendor relations, and conducting comprehensive analyses of property capital needs, budgeting, and maintenance.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
Lead on-site maintenance associates in diagnosing and repairing issues related to plumbing, electrical, swimming pools, HVAC, carpentry, drywalling, exterior structures, and appliances. Furthermore, support in evaluating and arranging preventive maintenance for all assets.
Manage the scheduling of roving Maintenance Service Group and on-call emergency rotations.
Schedule and conduct training classes related to maintenance and repairs within the multifamily housing industry.
Support leadership during the annual budget process by offering expertise on maintenance-related matters.
Review suppliers and their services on an ongoing basis, taking into account criteria such as quality, customer service, and pricing.
Participate in the interview process for Maintenance Supervisors and the Maintenance Service Group, contributing to the evaluation of candidates' technical qualifications and alignment with the organization's maintenance team culture.
Provide assistance to Community and Regional Property Managers by offering on-site associate training, coaching, and assistance with disciplinary actions.
Oversee multiple capital projects, ensuring adherence to budgetary constraints, quality standards, and project timelines.
Competency:
To perform the job successfully, an individual should demonstrate the following competencies:
Problem Solving - Identifies and resolves problems in a timely manner.
Customer Service - Responds promptly to customer needs; Responds to requests for service and assistance; Meets commitments.
Oral Communication - Listens and gets clarification.
Written Communication - Able to read and interpret written information.
Managing People - Takes responsibility for subordinates' activities; Makes self available to staff.
Cost Consciousness - Works within approved budget; Develops and implements cost saving measures.
Diversity - Shows respect and sensitivity for cultural differences.
Organizational Support - Follows policies and procedures.
Adaptability - Adapts to changes in the work environment; Manages competing demands.
Attendance/Punctuality - Is consistently at work and on time.
Dependability - Follows instructions, responds to management direction; Completes tasks on time or notifies appropriate person with an alternate plan.
Professionalism - Treats others with respect and consideration regardless of their status or position.
Quantity - Meets productivity standards.
Safety and Security - Observes safety and security procedures; Uses equipment and materials properly.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education/Experience:
At least two years of experience as a Regional Maintenance Manager or an equivalent blend of education and professional background.
Language Ability:
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of residents or employees of organization.
Math Ability:
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
Reasoning Ability:
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
Supervisory Responsibilities:
Directly supervises other employees. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is occasionally exposed to work in high, precarious places; outdoor weather conditions and risk of electrical shock. The noise level in the work environment is usually moderate.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include depth perception and ability to adjust focus. While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel and reach with hands and arms. The employee is frequently required to talk or hear. The employee is occasionally required to sit; climb or balance and stoop, kneel, crouch, or crawl.
Epic Asset Management is a full service property management company founded in Seattle, WA in 1962. We are a team of high performing individuals who are passionate about demonstrating customer appreciation through delivery of uncommon service and results. Epic is currently increasing investment values at over 4,000 apartment homes throughout Western Washington.
The job skills required for REGIONAL MAINTENANCE MANAGER include Leadership, Planning, Preventive Maintenance, Scheduling, Customer Service, Problem Solving, etc.
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