**Please note this position is open to internal applicants only, at this time**

GENERAL PURPOSE OF JOB

Provide support to the Store Manager in managing store operations to ensure that each customer experiences a personalized shopping experience, with the highest level of service; create and embrace a work environment that supports open communication, teamwork, and respect; demonstrate and promote a culture of safety; communicate and execute merchandising direction; and gainfully contribute to the achievement of financial goals for the store and overall company.

 ESSENTIAL DUTIES AND RESPONSIBILITIES

• Manage the store in a way that ensures that customers receive the highest level of service when they shop our stores
• Demonstrate and promote a culture of safety to every employee and immediately correct safety concerns to ensure a safe work environment for employees and shopping environment for customers
• Ensure that employees have the tools and supplies readily available to provide excellent service and complete their tasks safely and with efficiency
• Under the direction of the Store Manager, manage staffing schedule to ensure coverage in key service departments; as well as manage the flow of breaks and lunches so that employees receive breaks and lunches on time in accordance with meal/break regulations
• Conduct daily tours of sales floor, backroom, outside storage areas/warehouse, and exterior/perimeter to identify opportunities
• Delegate tasks to employees daily, based on merchandising needs, seasonality, and direction of the Store Manager, and follow up to ensure timely completion
• Monitor workflow and adjust tasks as necessary to achieve desired objectives
• Coordinate with Store Manager and Buyer/Planner/Merchandiser to achieve sales through store events and promotions
• Manage merchandise markdowns under the direction of the Store Manager
• Execute merchandising plans to maximize sales, margin, and profitability
• Review sales and financial reports to identify sales trends and areas for improvement
• Work with Inventory team to identify and react to new and deleted items
• Review bedding plant orders in collaboration with the Store Manager to ensure the accuracy and timeliness of each order
• Set tab merchandise in a timely manner and communicate critical tab-related information such as available quantities and physical placement of advertised items
• Coordinate the stocking of freight and provide merchandising direction to employees, under the direction of the Store Manager
• Work with Inventory team to ensure accurate pricing, signing, and in-stock of merchandise
• Work with Inventory team to ensure backroom is maintained, inventory is being checked in and posted correctly, and that onhands are maintained in perpetual inventory correctly
• Monitor and order low-in-stock and out-of-stock items
• Ensure all endcaps display merchandise that is seasonally correct and are priced accurately
• Ensure that the store is recovered daily, including pulling merchandise forward, facing merchandise, and product rotation on dated goods
• Address all necessary facility maintenance and repairs quickly and maintain the cleanliness of the store
• Balance tills and safe daily and complete change orders
• Carry out corrective action/progressive discipline when necessary
• Train and develop employees in all aspects of retail operations
• Contribute to open lines of communication at store-level and companywide
• Perform Store Manager responsibilities in the absence of the Store Manager
• Uphold all company policies and procedures
• Represent company with a professional appearance and demeanor
• Maintain strict confidence of all employee and employment-related information
• Travel to company location(s) as assigned
• Demonstrate regular predictable attendance
• Perform other tasks and duties as requested by supervisor

 SUPERVISORY RESPONSIBILITIES

• This position has supervisory responsibility of all retail store personnel, for up to 50 direct reports at any given time

 EDUCATION AND/OR EXPERIENCE

• Associate’s degree (A.A.) or equivalent from two-year college or technical school; and a minimum of 3 years supervisory experience, supervising a team of 20 direct reports

 LANGUAGE SKILLS

• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
• Ability to write routine reports and correspondence
• Ability to speak effectively before groups of customers or employees of the organization

 MATHEMATICAL SKILLS

• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
• Ability to compute rate, ratio, and percent and to draw and interpret bar graphs

 REASONING ABILITY

• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form

OTHER SKILLS AND/OR ATTRIBUTES

• Integrity
• Sound judgment/decision-making
• Excellent communication skills, both written and verbal
• Strong merchandising skills
• Outstanding customer service skills
• Excellent time-management skills
• Experience using Microsoft Office applications preferred
• Experience with EPICOR Eagle point of sale/inventory management system preferred
• Comprehensive understanding of retail management
• Ability to be trained to use all equipment, tools and applications at store-level

 ***Bilingual candidates encouraged to apply!***