The primary job responsibilities of the Assistant Community Manager are to assist the Community Manager to effectively manage the property and to assume the responsibilities of the manager in his/her absence.

Additional responsibilities include but are not limited to:

• To assist in employee training
• Maintain accurate resident records.
• Issue appropriate notices as necessary (i.e., late payments, evictions, returned checks, legal notices put out per lease).
• Post all rents, deposits, and fees.
• Collect monies from residents, manage and maintain low delinquency for the community.
• Prepare and update reports as delegated by Community Manager.
• Greet customers, offer refreshments, sell property benefits, request deposit and perform all leasing functions.
• Responsible for answering phones and respond to calls and inquiries from customers, residents, and vendors professionally.
• Qualify customers per property guidelines and adhere to all Fair Housing/OSHA Laws.
• Collect all required new lease paperwork, fees and deposits.
• Daily inspection of models, vacant units, and office appearance to ensure readiness.
• Be aware of local market trends and conditions. Update Market Survey monthly.
• Complete daily, weekly, monthly leasing and marketing reports as required.
• Inspect property, pick up litter, report service needs to manager or maintenance.
• Inspect move-outs within 24 hours of the scheduled move-out and vacant apartments as requested by Community Manager.
• Complete monthly resident newsletters and update community Facebook page.
• Plan, budget, organize, and oversee resident retention functions.
• Ensure that all marketing material is updated and accurate including the advertising binder.
• Create flyers and other resident function promotional materials for approval.
• Monitor and supervise activity in community to including intervening in situations where residents and/or guests are not following rules.
• Develop a comprehensive understanding of residents (conduct needs assessments, community meetings, etc.) in order to offer residents services they will utilize.
• Be an active member of the site team, working collaboratively with the manager and other site staff to meet property needs and resolve resident problems.
• In the absence of community manager, assume/perform the duties of the community manager. (review Yieldstar dashboard in manager’s absence).
• Other duties, as assigned.

Benefits:

• Medical, dental and vision insurance, including flexible spending accounts
• Life, accidental death and dismemberment, short-term disability and long-term disability insurance available
• Employee Assistant Program
• 401(k) Retirement Plan (pre-tax and Roth) options available
• 18 days per year of PTO, total increases with years of service
• Housing discount available at any one of our properties
• 8 paid holidays annually
• Tuition Reimbursement for continuing education

Specific Job Requirements:

Reports to: Community Manager

Work Hours: 9:00 a.m. to 6:00 p.m.

Equipment Used: Computer, telephone, and other business-related equipment.

Salary: $25/hr. & 20% discount off rent, if you live onsite.

If you meet the above qualifications and are interested in this exciting opportunity, please submit your resume for consideration.

Job Type: Full-time

Pay: From $24.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Tuition reimbursement
• Vision insurance

Experience level:

• 3 years

Schedule:

• Monday to Friday
• Weekends as needed

Application Question(s):

• Do you foster previous experience as a Leasing Consultant?

Experience:

• Customer service: 3 years (Preferred)

Ability to Relocate:

• Portland, OR 97232: Relocate before starting work (Required)

Work Location: In person