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Front Desk
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$34k-53k (estimate)
Full Time 4 Days Ago
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Grand Fitness Mgmt, LLC is Hiring a Front Desk Near Rockaway, NJ

Job Description

Job Description
Description:

Front Desk Associate

Who Are We:

Founded in 2010, Grand Fitness Partners is a leading Planet Fitness Franchisee, owning and operating 66 locations. We strive to achieve Planet Fitness’ mission to enhance people’s lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment.

Who You Are:

All of our Team Members at Planet Fitness share one thing in common – a passion for our amazing brand and a desire to make our members feel welcome in our Judgement Free Zone®

As a Front Desk Sales Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional “Judgement Free” experience!

Benefits

  • On-Demand Pay
  • Medical, Dental and Vision insurance for FT Staff
  • Employee perks and discount program
  • Free Black Card Membership
  • 401(K) Plan Savings plan

As the Front Desk Associate you will :

  • Greet members and guests as they enter and exit the club; assisting them with any questions or concerns as they check in
  • Help to promote our Judgement Free Zone® by connecting with members on the club floor, offering assistance and showing support in their fitness journeys while upholding club policies
  • Resolve member concerns and escalate to a Manager as needed.
  • Answer phones in a friendly manner and assist callers with their inquiries.
  • Perform membership related functions such as sign-ups, contact/billing information updates, cancellations, collecting unpaid balances and transferring memberships.
  • Perform prospective member calls and tours; assessing their membership needs.
  • Execute retail transactions with accuracy and drive sales goals.
  • Regular, consistent cleaning and sanitizing of all exercise equipment and Black Card spa amenities. This includes communal spaces as well as your assigned area.
  • Ensuring restrooms are clean and sanitized, stocked and clutter free by following the routine cleaning schedule.
  • Frequently perform a comprehensive walk of all club areas; quickly fix any safety/policy issues and address cleanliness concerns.
  • Promptly address maintenance and facility concerns such as broken and/or missing equipment (i.e., Dispensers, leaky faucets, fixtures etc.)
Requirements:

What you bring to the table:

  • 6-12 months of experience in a customer service environment is preferred
  • Must be 18 years of age
  • Willing to become CPR/AED Certified (Training provided by Planet Fitness)
  • Basic computer proficiency
  • Ability to lift up to 50 pounds
  • Ability to walk and stand for prolonged periods of time
  • Ability to continuously talk in person or on the phone during shift
  • Will occasionally encounter cleaning chemicals during shift

This role is subject to successful completion of a background check, after offer acceptance. All background screens will be conducted in accordance with applicable federal, state and local laws.

Job Summary

JOB TYPE

Full Time

SALARY

$34k-53k (estimate)

POST DATE

04/25/2024

EXPIRATION DATE

05/08/2024

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The following is the career advancement route for Front Desk positions, which can be used as a reference in future career path planning. As a Front Desk, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk. You can explore the career advancement for a Front Desk below and select your interested title to get hiring information.

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If you are interested in becoming a Front Desk, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Front Desk job description and responsibilities

Front desk receptionists are expected to be personable, knowledgeable on office-related activities, and familiar with everyone.

01/31/2022: Indianapolis, IN

Front desk receptionists with more experience may have additional responsibilities, such as light bookkeeping and researching potential vendors.

01/25/2022: Jackson, MS

Front desk receptionists may also be asked to update appointment calendars, validate parking tickets, or perform filing and clerical duties.

12/13/2021: La Crosse, WI

Aspiring front desk receptionists should also have the ability to multitask, manage their time efficiently, and communicate effectively.

01/23/2022: Fairbanks, AK

Front desk receptionists typically hold a consistent office schedule and may even be eligible for direct deposit, paid vacations, or health benefits.

02/18/2022: Gainesville, FL

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Front Desk jobs

Front Office Administrator uses skills like Financial Arrangements, Payroll, Scheduling Patients, and Travel Arrangements on their resumes.

01/25/2022: Winston Salem, NC

Learn the Value of Good Presentation.

02/09/2022: Fresno, CA

Allowing employees to experience the service from the other side (that of the customer).

01/24/2022: Fargo, ND

Always meet the expression and unspoken needs of their visitors.

01/19/2022: Sacramento, CA

They have the ability to continuously learn and grow.

02/03/2022: Mobile, AL

Step 3: View the best colleges and universities for Front Desk.

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