Responsible for :

• Ensure that the attainment of Victory Housing, Inc. takes precedenceover all decisions and actions.
• Share in responsibility of on-call status and weekend supervision. As an essential worker, a requirement towork during emergencies, weather events and community crisis situation isrequired.
• Assist the Executive Director in giving prospect tours and leadfollow-up. Everyone is responsible tosales, occupancy and outreach.
• Review monthly Activities Calendar with Activities Coordinator andidentify/assign responsibilities for care manager assignments. Observe and confirm assignments areexecuted appropriately.
• Responsible for identification, scheduling, managing and supervisingall personal care for Residentsincluding ADLs, third party care coordination and clinical coordination withHealth, Wellness, Delegating RN. Ensure that all services provided areappropriately signed off on and documented in the EMR, service trackers,progress notes and communication log.
• Ensure that all Resident third party grooming needs are met includingbeauty and barber and podiatry. Nailsand hair are to always be well kept, clean and attractive.
• Inspect each Resident suite by 10:00 daily. Check suite for cleanliness and confirm it is free of any offense odors such as urine. Communicate all concerns to Executive Directorand Health, Wellness, Delegating RN and housekeepers.
• Assign and manage all Resident bath/shower, toileting, meal assistanceand queuing schedules. All assignedResident needs and schedules to be included in the Resident services plan andEMR/Care tracker. On a daily basis,review the completion of all assigned tasks and quality of service delivery.
• Supervise all housekeepers and ensure that all daily maid, suitecleaning and scheduled common area cleaning is completed in accordance with VHIpolicies and procedures. All cleaningis to be scheduled and completion documented in the EMR and VHI cleaningchecklists.
• Complete the initial and ongoing training/in-services of all employeessupervised per VHI and COMAR requirements and standards. Work collaboratively with Health, Wellness, Delegating RN inensuring all care managers and medication technicians are trained and skilledin meeting all needs and services to be provided to Residents.
• Supervise all assigned employees and conduct regular performance reviews.
• Address initial non-medical questions and concerns from Residents. Inform the Health, Wellness, Delegating RNand Executive Director of any clinical needs requiring attention and follow-up.
• Proactively identify specific Resident needs. Direct appropriate staff to provide care. For example, alertHousekeeping of Residents of incontinence situation.
• Attend and actively participate in twice a year or more, as needed,Care Coordination Meetings with families, Residents and community managers.
• Assist with recruitment, interviewing, hiring and training of caremanagers, medication technicians, housekeepers and activities coordinator. Complete reference checks prior tooffering a position. All VHI hiringpolicies and procedures must be adhered to.
• Supervise care managers in implementing proper food service policies and procedures to Residents for a high quality dietary experience as well as a thorough dining room clean-up after each meal.
• Develop/implement employee schedule in compliance with approved staffing plan and operating budget while maintaining appropriate care management and medication technician staffing levels 365 days a year 24/7. Adhere to all VHI scheduling policies including limited OT and no double shifts without SVP of Operations, AL authorization.
• Coordinate transportation services for Resident appointments.
• Coordinate podiatry, dental, PT/OT/Speech/Nursing, PCP/NP services with Health, Wellness, Delegating RN.
• Other duties as assigned.

Resident Admission Responsibilities:

• Introduce new Resident to others in community.
• Set up “buddy system” for new Resident.
• Identify seating at meals and add to seating chart - notating special dietary needs and preferences.
•  Assign Resident to bath/shower schedule, if necessary.
• Assist new Resident arrange personal belongings.
• Review Resident Handbook.
• Complete Resident Profile.