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Description
Who we are:
GPO is a local not-for-profit credit union based in central New York. Our mission is to make a positive impact on the GENERATIONS we serve by being the primary financial resource, building memorable PARTNERSHIPS by doing what’s right for the member and creating OPPORTUNITIES to make life easier.
At GPO, we recognize that being a part of the communities we serve means more than just meeting the financial needs of members. To us, it means embracing what we all hold dear – family; health and well-being; financial fitness; and an overall good quality of life.
Annually, GPO supports organizations that:
In addition to our other benefits, we also offer our employees 4-8hrs of paid time to volunteer to organizations that matter to them.
Internally this position is listed as a Universal Service Specialist
Overview of the Role
Universal Service Specialists (USS) play an important role in the financial well-being of our members. As a USS, you have the opportunity to get to know our members in different environments and build valuable relationships. The USS will help support our branches by floating to between branches and our Member Service Center. A USS performs a variety of duties such as assisting members with withdrawals and deposits on the teller line, opening new accounts in an office environment, reviewing member credit reports to find opportunities to save money, & providing member support over the phone in our contact center.
Universal Service Specialist scheduling is: Monday-Friday 8:15am-5:15pm with two to three Saturdays a month from 8:45am-12:15pm.
Requirements
Universal Service Specialist Responsibilities
Universal Service Specialist Expectations
Universal Service Specialist Qualifications
Universal Service Specialist Physical Demands
GPO’s Benefits Package Includes:
Actual compensation rate will be determined based on relevant experience.
Full Time
Banking
$34k-42k (estimate)
12/25/2022
05/08/2024
gpofcu.com
UTICA, NY
50 - 100
1931
JOHN TRUMO
$10M - $50M
Banking
GPO Federal Credit Union is proud to be one of the areas largest credit unions, serving more than 30,000 members from Oneida, Herkimer, Madison Counties and beyond. As a credit union, we are a not-for-profit, member-owned financial cooperative. At GPO, our mission statement is simple, Our Focus is You. We aim to serve our members by providing lower loan rates, higher savings rates, fewer fees and great products and services.
The job skills required for Member Service Representative include Products and Services, etc. Having related job skills and expertise will give you an advantage when applying to be a Member Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Member Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Member Service Representative positions, which can be used as a reference in future career path planning. As a Member Service Representative, it can be promoted into senior positions as a Managed Care Coordinator that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Member Service Representative. You can explore the career advancement for a Member Service Representative below and select your interested title to get hiring information.
If you are interested in becoming a Member Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Member Service Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Member Service Representative job description and responsibilities
Provided members high-level customer service to ensure complete satisfaction by fulfilling their requests and concerns through effective communication and member engagement.
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The statement of service must provide the branch of service, rate/rank, all dates of service, the expected date of discharge and anticipated character of service (Honorable, General, etc.).
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Member Service Representative jobs
An associate member service also manages membership application requests and evaluates eligibility.
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Provided great member service that reflected on repeat and referral members.
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Step 3: View the best colleges and universities for Member Service Representative.