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FIRST SOURCE FEDERAL CREDIT UNION
POSITION DESCRIPTION
Position Title: Member Service Representative I
Department: Member Services
Reporting To: MSR Supervisor
This position is 25 hours per week including every Saturday.
Hours of operation:
Monday-Wednesday 9:00am-400pm
Thursday-Friday 9:00am-5:00pm
Saturday 9:00am-12:00pm
POSITION SUMMARY
The primary function of this position is to process member transactions in an efficient and accurate manner. To build long term relationships with members one transaction at a time through Member Service Standards. To partner with our FSRs to meet our Service Objective, “Putting you first by providing solutions to improve your financial life!” as they assist in educating our members of our products and services.
ESSENTIAL JOB FUNCTIONS
UNIVERSAL BEHAVIORS
Knowledgeable and Experienced
Striving for Operational Consistencies
Rewarding Work Environment
Committed to Member Service
QUALIFICATIONS, SKILLS AND EXPERIENCE
Part Time
$34k-41k (estimate)
04/19/2024
05/04/2024