Position Description:

Oversees the HR Business Partner Team (HRBPs) and the Employee Relations Team (ER) to most effectively manage company talent and minimize risk and negative exposure while increasing productivity and retention for Goodwill of Central and Northern Arizona (GCNA) and its affiliated entities. This role leads the design and implementation of proactive programs to support business growth, a high-performance culture, a strong employer reputation, employee engagement, effective employee relations, and legal compliance. This role ensures the HRBP and ER teams become strategic partners with business area leaders to solve problems, leverage opportunities, and minimize risk.

Essential Duties and Responsibilities:

• Develops HR strategies that support the achievement of business goals.
• Proactively review analytics regarding people matters; ensures the team provides appropriate intervention and/or corrective action such as training opportunities; and develops and executes proactive training and tools to support business strategy.
• Reduces risk and ensures compliance with all Federal, State, and local regulations relating to employment, such as the Fair Labor Standards Act, National Labor Relations Act, Family and Medical Leave Act, Americans with Disabilities Act, and Equal Employment Opportunity Commission (FLSA, NLRA, FMLA, ADA, EEOC), etc.
• Evaluate key emerging employment trends and use a creative approach to solutions building in addressing those trends.
• Partners with business leaders on organization design and any restructuring efforts for client groups.
• Builds high-performing teams through developing and implementing operational plans including clear goals and success metrics.
• Leads the HRBP Team to advise and coach all levels of leadership within assigned client groups in the following areas: performance management, leadership development, talent management, compensation, Team Member relations and engagement, retention, succession planning, rewards, and recognition.
• Leads the ER team to review analytics regarding ER matters proactively; ensures the ER Team provides appropriate intervention and/or corrective action such as training opportunities; and develops and executes proactive training and tools to support business strategy.
• Actively participates in the Company's Policy and Procedure Committee; leads the ER team in annually drafting and revising employee handbooks and company policies.
• Interprets and applies understanding of corporate policies and practices, employment law, and other regulations to provide advice, guidance, or clarification for HR inquiries.
• Collaborates with senior leadership in problem-solving to achieve organization and team goals.
• Demonstrates best-in-class customer service; builds relationships across the organization to ensure trust, confidence, and credibility remain intact.
• Leads high-profile projects to successful completion through strong collaboration with cross-functional teams.
• Manages relationships with external vendors as assigned.
• Serves as escalation point of contact for leadership and Team Members regarding HR-related concerns.
• Serves as HR Ambassador by managing multiple HR initiatives designed to ensure a positive, productive, and fast-paced work environment.
• Develops and conducts trainings related to people, and employment law.
• Maintains strict confidentiality and business logic.
• Identifies and drives process improvement initiatives within the team/department to foster an environment of continuous improvement.
• Ensures budget adherence oversight & development for assigned area of responsibility.
• Travels to company locations as needed.
• May perform duties after hours, if needed.
• Responsible for performance management (coaching, discipline, performance improvement plans, and annual reviews), staffing, compensation, and development of Team Members.
• Plays a critical role in driving company culture change efforts and change management processes.
• Models Goodwill Core Values - Trust, Collaboration, Engagement, Ownership, and Innovation.
• Performs other related duties as assigned.

Minimum Qualifications (Education, Experience, Skills):

• Bachelor's degree or equivalent work experience in Human Resources, Business, Finance, or another related field, preferred. High School degree or GED required.
• 7 years' of prior leadership experience (project management experience qualifies).
• Proven HR Business Partner experience (employee relations, investigations, strategic HR consulting, employee retention enhancement, training, and development, etc.) or leadership of HR Business Partner function strongly preferred.
• Customer-focused orientation with strong communication skills and the ability to function as an effective and respected partner to internal clients.
• Strong verbal and written communication skills with the proven ability to drive communication across a broader group.
• Proven ability to be analytical and handle confidential and sensitive data effectively with strong attention to detail.
• Attention to detail and well-organized.
• Ability to juggle multiple tasks while still delivering high-quality results in a fast-paced environment, working well under pressure.
• Proven ability to lead process improvement for human capital and/or operational issues.
• Thorough working knowledge of current state and federal rules and regulations regarding employment law.
• Demonstrated ability to manage and prioritize multiple processes with minimal supervision.
• Demonstrated ability to explain difficult issues and information clearly, ensuring communication is understood.
• Demonstrated ability to lead, coach, train, and motivate others.
• Proficient with Microsoft Office Suite.
• Valid driver's license and clean MVR.
• Must maintain auto insurance at all times, which is equal to or in excess of the state minimum.
• Ability to pass a background check and drug screen, where applicable for the position.

You will be eligible for a comprehensive Total Rewards package, 1st of the month following 60 days of employment that includes the following:

• 5 Medical Plans
• Employer Funded Health Reimbursement Account (HRA)
• 3 Dental Plans
• Vision Plan
• 401K (Immediate participation upon hire)
• Employer Paid Life Insurance
• Employee Assistance Program (EAP)
• Paid Time Off; Sick and Vacation
• Paid Holidays
• These are just a few highlights of our key benefit offerings!

Become a valuable part of our team and work for a company which has been named a Best Place to work by the Phoenix Business Journal 4 out of the last 5 years. Work for a company which has seen double digit growth year after year for nearly a decade. Work for a company which values diversity and is centered on success. Goodwill of Central & Northern Arizona - We Put People to Work!

Goodwill of Central and Northern Arizona endeavors to make our website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact HR Support at 602-535-4000, option 5, or .

We consider applicants for all positions without regard to race, color, religion, sex, sexual orientation, national origin, age, marital or veteran status, the presence of a non-job related medical condition or disability, or any other legally protected status. We will make reasonable accommodation and modification, including adaptive devices, to assist any person with a disability to apply for and, if hired, to perform the duties the position they seek. Assistance could include help in completing on-line application as well as providing alternative communication, e.g., Braille and Large Print.

PHISHING SCAM WARNING: Goodwill of Central and Northern Arizona/Goodwill Industries of Monocacy Valley, Inc. ("GCNA/GIMV") are among several companies recently made aware of a phishing scam involving con artists posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote "interviews," and making artificial job offers in order to collect personal and financial information from unsuspecting individuals. Please note that GCNA/GIMV only use company email addresses, which contain "@goodwillaz.org" or @gimv.org", to communicate with candidates via email. The company also uses secure tools on our website to receive data from applicants and would never ask them to submit their personal banking information to apply for an open job. If you are contacted by someone about an open job at GCNA/GIMV, please verify the domain of the sender's email address and that they are asking you to apply on this website. If you believe you have been a victim of a phishing scam, please visit the Department of Homeland Security's Cyber Smart website () to learn how to report it.