16 technical support representative Jobs in las vegas, nv
Latitude is Hiring a Technical Support Specialist Near Las Vegas, NV
Main Points
- Fully onsite position
- Pay: 50k-60k depending on experience
- Must have experience supporting Software and Hardware
- Engineering troubleshooting background
- Most support will be virtual
- Tests computer components to maintain capability of company systems
- Writes operating instructions for all users
- Monitoring the industry trends and developing technical expertise in products
- Researching, identifying, and prioritizing solutions to software and hardware issues
- Diagnosing and troubleshooting technical issues.
- Communicating with customers via phone, email, or chat until resolution
- Referring to internal or external resources to provide accurate and timely solutions
- Documenting technical knowledge in the form of notes, manuals, and training materials
- Maintains information confidential to ensure continued client confidence
- Keeps records of revisions and changes in software and hardware
- Relevant experience in industrial automation (knowledge of PLC, HMI, and SCADA) strongly preferred
- Service/support experience in industrial automation/manufacturing/electronics industry preferred
- General networking experience/knowledge (routers, switches, subnets, VLAN, etc) preferred
- Familiarity with Hubspot or similar software preferred
- Business level proficiency in a second language preferred
Job Summary
Full Time
Business Services
$89k-112k (estimate)
03/08/2024
06/04/2024
latitude-group.com
SAINT PAUL, MN
50 - 100
1997
Private
MARIE MALANAPHY-SORG
$10M - $50M
Business Services
Related Companies
The job skills required for Technical Support Specialist include Technical Support, Troubleshooting, Networking, Computer Systems, etc. Having related job skills and expertise will give you an advantage when applying to be a Technical Support Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Technical Support Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Technical Support Specialist positions, which can be used as a reference in future career path planning. As a Technical Support Specialist, it can be promoted into senior positions as a Technical Support Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Technical Support Specialist. You can explore the career advancement for a Technical Support Specialist below and select your interested title to get hiring information.
If you are interested in becoming a Technical Support Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Technical Support Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Technical Support Specialist job description and responsibilities
Technical support specialists work with end-users to provide technical support and assistance for technical, software and hardware problems.
02/25/2022: Altoona, PA
Technical support specialists provide assistance and guidance to customers who are experiencing difficulties with technological equipment or software.
01/19/2022: Dothan, AL
Technical support roles are primarily office based, and email/phone are the most popular ways to communicate with customers.
01/19/2022: Fort Collins, CO
A technical support specialist provides technical assistance for users of computers, networks, software, or other devices.
03/02/2022: Portsmouth, NH
Technical support specialists provide computer support for organizations or businesses.
02/15/2022: Albany, GA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Technical Support Specialist jobs
The minimum education requirement for a technical support specialist role can vary from position to position.
01/23/2022: San Antonio, TX
Technical support specialists must have patience and be sympathetic to diffuse any frustration the end-user may be feeling.
03/01/2022: Springfield, IL
To become tech support, at minimum, an associate degree or certification with on-the-job training.
01/04/2022: New Orleans, LA
Trains customers on how to use hardware and software.
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Be an Oracle Certified Associate.
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Step 3: View the best colleges and universities for Technical Support Specialist.
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