EMPOWERING COMMUNTIES TO THRIVE

We want you to be a part of our Mission and join the Good Sam Team!

Job Title: Senior Center Program Manager
Department: Family Services
Reports To: Senior Director of Family Services
FLSA Status: Exempt
Revision Date: February 2024

Who is Good Samaritan?

Good Samaritan Community Services is a 501(c) 3 organization that serves communities that are being underserved by traditional community support. We provide a continuum of integrated services to more than 3,500 individuals from the age of 6 weeks to 93. We serve more than 1,200 families via offices and locations in San Antonio, Brownsville, and other parts of South and West Texas.

Good Samaritan began as mission of St. Mark's Episcopal Church in 1939 and became an institution of the Episcopal Diocese of West Texas in 1951 under the leadership of Bishop Everett Jones. Since the inception of our ministry, we have focused on serving the health and education, and social and emotional needs of our neighbors.

Our mission to "actively serve as a catalyst for change, supporting youth, individuals, and families by providing excellent community services to overcome economic poverty. We do this through a continuum of services designed to stabilize families, establish nurturing relationships, and foster self-sufficiency in those we serve through the programs and support we

provide via our Family Services and Youth and Teen Departments.

Position Summary
The Senior Center Program Manager is responsible for managing a comprehensive program for older adult clients in our senior center under the direct guidance of the Senior Director of Family Services. General responsibilities include supervising program staff and volunteers, ensuring high quality program planning and activities follow the Senior Center program model and national accreditation standards, monitoring program expenses, maintaining program partnerships, and ensuring program outcomes and objectives are met.

Required Education and Experience

• Bachelor’s degree in related field from accredited college or university required. Alternatively, candidates with four years of relevant experience may be considered.

• Knowledge of word processing software and email required.

• Experience working with individuals aged 60 and older with the ability to cultivate positive relationships with the older adult population to support progress and personal development.

• Bilingual in English/Spanish preferred, according to business needs and requirements.

Essential Duties & Functions

• Demonstrate adherence to the Core values of Good Samaritan Community Services.

• Set goals and objectives for job related duties. Supervise Senior Center staff and day to day functions by ensuring the program operates according to the program model, as well as required by the Health Department, Senior Nutrition Program, and San Antonio Food Bank regulations/contracts.

• Collaborate with Senior Site Council by participating in meetings, events, fundraisers, and advocacy. Build positive relationships with clients, staff, and maintain community partnerships.

• Coordinate with the San Antonio Food Bank to ensure all food products are picked up and delivered in a timely manner. Assist with pick-up, distribution, and delivery as needed.

• Maintain accurate community resource directory, update as necessary, and make referrals as appropriate to address the needs of clients.

• Maintain a safe and clean program and office environment for program participants, staff, and agency and demonstrate sensitivity to the social, physical, and emotional needs of program participants.

• Timely input required program data into appropriate data systems and client management software, and submit all monthly agency reports as needed.

• Ensure service delivery meets the GSCS quality standards and compliance with the City of San Antonio Senior Nutrition Program by collecting appropriate documentation and reporting data as required.

• Assist with monitoring program expenditures and ensure budget allocations are on track to be spent.

• Maintain the sanitation and safety of all food service areas in accordance with San Antonio Metropolitan Health District inspection requirements.

• Assist Intern Case Managers with task supervision and with follow up on program participants.

• Assist with transportation and chaperoning for Senior Center field trips and other off-campus activities.

• Perform other duties as assigned by the Senior Director of Family Services.

Supervisory Responsibilities
Manages staff, interns, work study students, and volunteers as assigned.

Work Environment
This job operates in a professional office environment and requires the ability to work outdoors in various weather conditions at times.

Physical Demands
Movement of documents and materials is required. The employee must occasionally lift or move up to 25 pounds. While performing the duties of this job, one must be able to stand, walk, reach with hands and arms, stoop, kneel, talk, hear, type, have close vision, color vision, depth perception, ability to adjust focus with good hand-eye coordination, occasionally lift between 25-35 pounds, and/or operate a motor vehicle. These physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.