Gong transforms revenue organizations by harnessing customer interactions to increase business efficiency, improve decision-making and accelerate revenue growth. The Revenue Intelligence Platform uses proprietary artificial intelligence technology to enable teams to capture, understand and act on all customer interactions in a single, integrated platform. More than 4,000 companies around the world rely on Gong to support their go-to-market strategies and grow revenue efficiently. For more information, visit www.gong.io.

We are looking for an exceptional candidate to join Gong's Partnership team! This role will focus on helping partners within Gong's ecosystem be more successful with our customers. This role is a great fit for a passionate individual who has experience in B2B SaaS sales, account management, customer success, value engineering and/or technology consulting.

As a Partner Success Specialist, you will play a key role in defining Gong's channel business strategy and execute on how we go to market with our partners. This is a uniquely cross-functional role that calls for orchestration of various internal resources, as well as leadership in externally facing technical and business discussions, product demonstrations, and education on the best way to utilize Revenue Intelligence.

Gong's Partner Success Specialist quickly discerns partners' and customers' technical and business needs by asking detailed and clarifying questions and presentations solutions that target those needs. This is a demanding role that requires a project-based, technical and business leadership mindset with the ability to listen to our partners' functional and business requirements and mapping them into business minded goals wrapped around Gong functionality.

RESPONSIBILITIES

• Develop and execute a partner recruitment strategy to grow the Gong Partner Network and meet revenue targets
• Provide onboarding, enablement and training to new partners to ensure they are able to position Gong effectively.
• Conduct regular business reviews with partners to track progress, identify areas of opportunities and develop action plans
• Orchestrate internal resources to support growth and overall success for new and existing ecosystem partners
• Develop and execute business plans and joint go-to-market motions with strategic partners, establishing and driving mutual commitments around revenue attainments
• Maintain a clear view of partner business goals and over-deliver on partner-sourced revenue numbers
• Maintain product expertise across the Gong product line
• Collaborate with partners and their customers in understanding their use cases of Gong
• Understand partner’s requirements and communicate the business value of solving problems using Gong’s Revenue Intelligence solution
• Distill and communicate partner needs and product feedback to Product Management, Engineering, Marketing and Sales
• Identify customer challenges and prescribe partner service offering solutions. Demonstrate ideal customer end state and persuade supporting teams to implement partner solutions in the account

QUALIFICATIONS

• Strong communication, presentation, negotiation, coaching and leadership skills
• Experience with MSPs, CSPs preferred
• Strong background in CRM (Salesforce, HubSpot, etc) and/or productivity tools
• Technical acumen in areas like enterprise data strategies, data warehousing (Snowflake, Redshift) and ETL/ELT or data pipelines (Stitch, Fivetran, Alteryx)
• 5 years of experience in technology sales, business development or software consultancy
• Excellent instincts and ability to interface at a senior level with F1000 customers
• Experience managing partner business by working through pipeline, sales, pilot and deployment cycles
• Strong CRM and business analytics knowledge
• Ability to demo to win and quickly communicate complex ideas around a business case
• Deep passion for technology and a love for working in a fast-paced, highly ambiguous start-up environment
• Experience working in an early-stage partner program is preferred

PERKS & BENEFITS

• We offer Gongsters a variety of medical, dental, and vision plans, designed to fit you and your family’s needs.
• Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle.
• Mental Health benefits with covered therapy and coaching.
• 401(k) program to help you invest in your future.
• Education & learning stipend for personal growth and development.
• Flexible vacation time to promote a healthy work-life blend.
• Paid parental leave to support you and your family.
• Company-wide recharge days each quarter.
• Work from home stipend to help you succeed in a remote environment.

The annual salary hiring range for this position is $175,000 OTE USD.

Compensation is based on factors unique to each candidate, including, but not limited to, job-related skills, qualification, education, experience, and location. At Gong, we have a location-based compensation structure, which means there may be a different range for candidates in other locations. The total compensation package for this position, in addition to base compensation, may include incentive compensation, bonus, equity, and benefits. Some of our sales compensation programs also offer the potential to achieve above targeted earnings for those who exceed their sales targets.

We are always looking for outstanding Gongsters! So if this sounds like something that interests you regardless of compensation, please reach out. We may have more roles for you to consider and would love to connect.

Gong is an equal-opportunity employer. We believe that diversity is integral to our success, and do not discriminate based on race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, military status, genetic information, or any other basis protected by applicable law.

To review Gong's privacy policy, visit https://www.gong.io/gong-io-job-candidates-privacy-notice/ for more details.