Come be a part of our Embassy Valet team!!! The Cavalier Resort is looking for our next valet supervisor.

Job Responsibilities:

Supervise and work together with the line level staff in the daily operations of the Valet area to achieve customer satisfaction, quality service, and financial goals and to maintain compliance with corporate/franchise policies and procedures, and applicable federal, state and local regulations.

Responsibilities:

Work with the Parking Manager to maximize revenue and minimize expenses while providing the highest level of guest service during their scheduled shift. Watch the balance of spaces used verses cost of additional parking, making decisions on which cars to accept when in a non-revenue situation because of high usage. The Supervisor position will be a working position functioning both as a supervisor and a valet attendant

Function as the shift leader handling any guest comments or claims while providing parking service to all guests

Responsible for the maintenance of any vehicles, bicycles, etc

Greet customers, park and secure vehicles, including locking doors and closing all hatches and windows

Function as a key associate providing the 1st impression of the hotel to each guest

Manage the maintenance and sanitation of the garage during the shift to ensure a safe work environment, compliance with applicable regulations and protection of the physical asset

Perform the tasks of employees supervised when needed to facilitate service and for training purposes

Assist doorperson and bell staff as needed.

Act as driver for company vehicles as needed

Work with designated Director or Manager to maximize revenue & minimize expenses while providing the highest level of guest service during their scheduled shift.

Greet customers, park & secure vehicles, including locking doors & closing all hatches & windows.

Provide guest services in a highly professional manner exceeding guest expectations at all times by creating the WOW experience.

Perform the duties of Valet Cashier in his/her absence

Ability to give and make correct change to valet attendants and guests when needed.

Oversee and supervise all valet staff.

Conduct orientation training with new associates

Focus on providing world-class service for every guest at every opportunity. Train, mentor and nurture your associates to remember the guests needs come first. Create the "WOW" factor at their first impression - arrival at the hotel.

Be aware of VIP guests and communicate this to staff

Function as the shift leader handling any guest comments or claims while providing parking service to all guests.

Watch the balance of spaces used verses cost of additional parking, making decisions on which cars to accept when in a non-revenue situation because of high usage.

Must be able to accept money from valet attendants or guests and make correct change.

Manage the maintenance & sanitation of the garage during the shift to ensure a safe work environment, compliance with applicable regulations & protection of the physical asset.

Perform the tasks of employees supervised when needed to facilitate service & for training purposes.

Coach and Counsel staff when needed in a way to assist with their development

Ensure associates are in 100% compliance to uniform standards

Assist doorperson & bell staff as needed.

Able to work a flexible schedule including weekends and holidays as required.

Successfully complete other duites as assigned.

Job Type: Full-time

Pay: $15.00 - $25.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Employee assistance program
• Employee discount
• Paid time off

Compensation package:

• Tips

Schedule:

• 10 hour shift
• 8 hour shift
• Holidays
• Monday to Friday
• Weekends as needed

Work Location: In person