Overview. Prepares a variety of hot and cold food items such as salad, sauces, side dishes, appetizers and mise en place. Portions, washes, peels, slices and mixes vegetables, fruits, pastas and other ingredients for entrees, appetizers, salads and garnishes. Carves and slices meats, cheese. Measures and mixes ingredient to make salad dressings, sauces, salads and hot and cold food items following recipes. Responsibilities. Level One. Washes, pee...
Overview. Prepares a variety of hot and cold food items such as salad, sauces, side dishes, appetizers and mise en place. Portions, washes, peels, slices and mixes vegetables, fruits, pastas and other ingredients for entrees, appetizers, salads and garnishes. Carves and slices meats, cheese. Measures and mixes ingredient to make salad dressings, sauces, salads and hot and cold food items following recipes. Responsibilities. Level One. Washes, pee...
Overview. Responsible for set-up, deliver and retrieve all food and beverage orders to guest rooms and hospitality suites while ensuring quality service, guest satisfaction and the achievement / maintenance of Hilton standards and profit maximization. Responsibilities. Level One. Level One. Set-up and deliver all food and beverage orders in accordance with established guidelines, procedures and policies as prescribed by IHC Standards. Set-up and ...
Overview. The Executive Chef is responsible for leading the Culinary Team in both restaurants and catering to meet and exceed food quality standards and guest scores, while operating within the annual budget guidelines. By creating a culture of “Culinary Excellence”, The Executive Chef will meet the PHR Missions of being Recognized as an Industry Leader and “Exceeding Every Guest’s Expectations, Every Time.” As a member of the Hotel Executive Tea...
Overview. The Front Desk Manager delivers personalized guest experience for the property, leading the front desk shift inclusive of planning for arrivals, check-ins and check-outs, and coordination of PBX. The Front Desk Manager reports to the Front Office Manager in a full-service hotel and may be supported by Front Office Supervisors. The Front Desk Manager is the acting Front Office Supervisor for the PM shift. The Front Desk Manager assumes t...
Overview. Proudly representing the hotel or resort from arrival to departure in this key position to create the check-in and check-out guest experience and respond to inquiries and opportunities in a seamless, efficient, courteous, and professional manner to achieve maximum customer satisfaction. Responsibilities. Manage mobile Check-in services. Verify available inventory by room type. Understand and act on service recovery situations based on b...
Overview. Coordinates and manages all aspects of food production of the restaurant and/or hotel and banquets. Assist the chef(s) with all daily duties. Responsibilities. Responsibilities of Gold Key|PHR Supervisors. Understand the needs of the shift, deploy resources, and communicate the plan to the staff department so that products and services are delivered timely and to the department’s specifications. Use the department’s Job Skill Handbooks ...
Overview. Clean and maintain guest room floors, corridors, service landings and linen closets. Support Room Attendants to ensure efficient cleaning of guest rooms. Responsibilities. Level One. Know your job. . Complete job skills training and possess a clear knowledge of the job. Know property standards (SSI) and room types. Listen attentively in Pre-shift and ask for clarification of assignments and expectations. Be on time. . Read your schedul...
Overview. Clear, clean, reset tables, maintain cleanliness of floor and restaurant, and assist servers in accordance with the company standards. Responsibilities. Level One. Maintain cleanliness of restaurant throughout shift and especially during peak hours. Provide a clean, net representation while in company uniform. Maintain station cleanliness & organization throughout shift. Complete all assigned opening, running, & closing sidework. Ensure...
Overview. Assists guest with their check-ins & outs. Must repeatedly be able to transport guest's luggage, as well as other belongings weighing approximately 50 pounds. Is knowledgeable about the property, as well as surrounding local area enough so to provide directions or make recommendations as requested. Exceeds guest expectations at all times. Responsibilities. 1. Show guests to room while assisting them with their luggage. Ability to lift 5...
Overview. The Compliance Auditor performs financial and operational audits to determine awareness, and compliance with Gold Key/PHR’s polices, processes and procedures. Responsibilities. Develop a complete understanding of PHR, Hotel, and Food & Beverage policies, processes, and financial controls. Prepare audit program, conduct research, initiative complete audit field work, prepare initial report, review report with affected managers, review Ma...
Overview. A Bar Back maintains clean glassware, displayed in a safe manner, ensuring that all equipment is continuously cleaned after each use. This associate works as part of a team to provide friendly, efficient service in a professional manner, ensuring that the guest receives immediate attention. Responsibilities. Essential Job Functions. . Maintain pars of supplies at the bar by being responsible for the stocking of ice, paper products, to g...
