Description

Organization Overview: The Goddard Riverside Community Center (Goddard Riverside) and the Stanley M. Isaacs Neighborhood Center (Isaacs Center) are well-established Manhattan community-based agencies that support services to approximately 30,000 New Yorkers. We are two of New York City’s leading human services organizations meeting the needs of children, youth and families, homeless individuals, and older adults through-out Manhattan and New York City. We work every day for a fair and just society where all people have the opportunity to make choices that lead to better lives for themselves and their families.

Program Description:  Goddard Riverside invests in people & strengthens community, serving more than 20,000 people throughout New York City with a variety of programs for all ages. We work within a social justice framework to create a fair and just society where all people have the opportunity to make choices that lead to better lives for themselves and their families. Goddard Riverside is excited to announce the agency is diving back into settlement roots and becoming a resource to Asylum Seekers in New York City! Goddard’s newest endeavor will be a Sanctuary Site for Asylum Seeking families. This site will be a place where families can feel safe, receive resources and support, while becoming acclimated and part of the community. 

Purpose of Position: Looking for a dynamic Case Manager to join the team to promote quality and integrity of all social service activities. This person will be an advocate for families to assist in minimizing barriers to services.

Schedule: 2 CM’s to work Tuesday-Saturday 9AM- 5PM, 1 CM to work Sunday-Thursday 8AM-4PM

Salary Range: $43,000 to $50,000

Candidates must have the required qualifications to be considered for the position. The salary offer will be based on the candidate’s number of years experience in the exact or comparable position and additional preferred qualifications will be taken into account.

Roles, Responsibilities, and Essential Duties

• Provide case management services to a caseload of approximately 25 families.
• Utilize evidence-based practice models including person centered planning, motivational interviewing, trauma informed care, culturally sensitive, and strengths-based approach to families.
• Monitor compliance with goals through regular weekly contacts.
• Perform culturally sensitive intake, assessment, service planning, and advocacy.
• Work closely with shelter staff to enforce rules and regulations for residents.
• Coordinate interpretation and translation services.
• Assist school liaison with troubleshooting with NYC Department of Education (DOE) on student registration, school placement, attendance, and transportation.
• Coordinate with the Mayor’s Office of Immigration Affairs (MOIA) and other legal assistance programs.
• Refer and follow up on community-based medical, dental, and mental healthcare as needed.
• Refer to childcare services as needed.
• Assist with residential groups/activities as needed.
• Maintain client case records and enter document in a timely manner.
• Attend staff meetings, case conferences, training programs and supervision meetings; participate in program evaluation and improvement.
• Other duties as required.

Qualifications/Educational Requirements

• Bachelor’s degree in social work or other human services field, strongly preferred
• Strong understanding of trauma and how it manifests, as well as experience delivering trauma-informed, culturally sensitive services.
• Bilingual in English and Spanish (written and spoken) required.
• Experience working on-site in a congregate housing setting preferred.

Skills, Knowledge and Abilities

• Excellent verbal and written communication skills 
• Strong organizational skills
• Ability to negotiate numerous priorities, resolve conflicts, and manage a high degree of communication with multiple parties.
• Excellent judgement

Computer Skills:

• Proficient in Microsoft Office
• Ability to learn data base systems, such as CARES

Physical Requirements and Work Environment

• Indoors at residence 
• Frequent walking and standing
• Occasional lifting, up to 30 lbs.

Work Environment

• Office and field work; all weather

Employee Benefits :

• Medical/Dental/Vision

• Life Insurance/Commuter benefits/Employee Assistance Program (EAP)/Flexible Spending Accounts

• 403B Thrift Retirement Plan

• 12 Annual Sick Days

• 12 Agency Holidays

• 20 Days or 4 Weeks of Paid Time off and an additional week (5) days after 5 years of employment

• Total of more than 6 weeks (a month and half) of paid time off

We are committed to building an inclusive workplace community grounded in respect for differences. We support hiring a broadly diverse team of qualified individuals who will contribute to our organizations.

Goddard Riverside and Isaacs Center provide equal employment opportunities to employees and applicants for employment without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, gender identity or any other characteristic protected by federal, state, or local law.

The intent of this job description is to provide a representative summary of duties and responsibilities that will be required of this position and title and shall not be construed as a declaration of the specific duties and responsibilities of any particular position. Employees may be requested to perform job related task other than those specifically presented in this description. This job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.