Position Summary: Primary role is to utilize value added sales strategies to originate, underwrite, service and grow a portfolio of commercial loans. Position requires incumbent to build referral networks inside and outside the organization and cross serve the market by introducing existing customers and prospects to other products and services provided by the organization.

Supervisory Authority: None

Working Relationships - Internal: Works directly with all loan and loan support employees. Has contact with employees across the organization in making referrals and assisting with projects. Takes an active role in the development and execution of location team strategic plans.

Working Relationships – External: Relationship focused, requires extensive contact with customers. Serve the needs and provide leadership in community activities. Serve as a responsible corporate citizen.

MAJOR DUTIES - ESSENTIAL

• Responsible for gathering sufficient information from existing and prospective customers to accurately analyze, simple to very complex financial information including but not limited to tax return analysis, financial statement analysis, global cash flows, financial spreads, ratio interpretations and be able to complete all underwriting requirements necessary to receive approval for, close and service loan relationships.
• Recruit and retain consultive financial relationships with customer base using GNB’s value driven relationship strategies and techniques.
• Develops and manages loan accounts within established lending requirements.
• Interviews loan applicants. Collects and analyzes financial and related data to determine general creditworthiness of the prospect and merits of the specific loan request.
• Establishes, and negotiates where necessary, terms under which credit will be extended, including costs, repayment methods and schedule, and collateral requirements.
• Monitors current creditworthiness of existing customers and loans. Collects and analyzes information through direct inspection of the applicant's business and/or collateral, review of financial reports, personal interview and other means. Follows departmental procedures to report and/or collect problem accounts.
• Develops material for and makes loan presentations to the officers' and directors' loan committees.
• Provides key business development for the bank.
  • Requires up to 50% of time outside the office calling on potential or existing customers to develop new business and increase or retain existing business.
  • Cross- serves the financial institution’s products and services.
  • Promotes a favorable image of the financial institution in all business activities within the community and markets served by the organization.
  • Establish and build referral networks among influencers and other sources to strengthen financial relationships with customers and provide tools and information they can use to enhance their enterprises.
• Undertakes special projects relating to departmental or other organizational services as assigned.
• Every effort has been made to identify the essential functions of this position. However, it in no way states or implies that these are the only duties you will be required to perform. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or is an essential function of the position.

COMPETENCIES - MAJOR ACCOUNTABILITIES

• Customer Service: Must understand the role of value-added sales and customer service in a banking environment. Respond sensitively to the needs and priorities of the customer (both internal and external); recognize and take the appropriate action to meet their needs; establish an effective working relationship with customers to gain their respect and loyalty.
• Integrity and Confidentiality: Demonstrate the ability to hold confidential information and display honesty and high ethical standards. All customer and company information must be handled in a confidential manner.
• Communication: Possess the ability (both written and oral) to express thoughts and ideas effectively; actively listen to others.
• Adaptability: Must thrive in working in a positive, team-oriented environment, contributing to the ongoing success of the organization. Able to adjust quickly to different work situations; remain composed under pressure and in stressful situations. Must exercise sound independent judgment under limited supervision.
• Interpersonal Awareness: Must have the ability to notice, interpret and anticipate others’ concerns and feelings, and communicate this awareness empathetically to others. Make others feel comfortable by responding in ways that convey interest in what they have to say, anticipate how others will react to a situation, and find non-threatening ways to approach others about sensitive issues.
• Collaborative Relationships: Have the ability to develop, maintain, and strengthen partnerships with others inside and outside the organization. Show an interest in what others have to say; acknowledge their perspective and ideas. Take time to get to know coworkers and customers, build rapport and establish a common bond.
• Strategic Thinking: Have the ability to analyze the organization’s competitive position by considering market and industry trends, existing and potential customers (internal and external), and strengths and weaknesses as compared to competitors. Have an in-depth understanding of competitive products and services within the industry.

Education/Experience: College Degree with advanced specialized knowledge in finance and/or business. 5 years commercial lending experience required.

Hearing/Visual Requirements: Must be able to receive employee and customer requests and assignments through verbal and written communication. Working with a computer is important so clear vision of screen is imperative.

Skills: A high level of interpersonal skills to communicate policies, procedures and objectives effectively throughout the bank. A high level of analytical skill needed to conduct initial loan analyses and monitor the loan progress.

Sociological: Must work well under stress and adapt to change. Proactive behavior and initiative will be required in the sales culture and implementation of goals and objectives. Leadership aptitude is needed in representing the bank to both internal and external publics.