33 Desktop Support Technician Jobs in Los Angeles, CA
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Global HIT is Hiring a Desktop Support Technician Near Los Angeles, CA
Job Overview:
We are seeking a skilled Desktop Support Technician to join our team. As a Desktop Support Technician, you will be responsible for providing technical assistance and support to our employees. You will help troubleshoot and resolve hardware, software, and network issues to ensure smooth operations.
Duties:
- Provide desktop support services to end-users, both in person and remotely
- Install, configure, and maintain computer hardware, software, and peripherals
- Troubleshoot and resolve hardware and software issues in a timely manner
- Set up and configure new workstations and laptops for employees
- Assist with network connectivity issues, including DNS and Active Directory
- Perform software installations, updates, and patches
- Provide technical support for Mac OS and Linux systems
- Respond to user inquiries via phone, email, or in-person regarding technical issues
- Document all support activities in the ticketing system (Remedy or similar)
- Collaborate with other IT team members to escalate complex issues when necessary
- Maintain inventory of hardware and software assets
Requirements:
- Proven experience as a Desktop Support Technician or similar role
- Strong knowledge of desktop operating systems (Windows, Mac OS) and software applications
- Familiarity with Active Directory administration
- Proficient in troubleshooting hardware, software, and network connectivity issues
- Experience with SCCM or similar remote management tools is a plus
- Excellent communication skills, both verbal and written
- Strong customer service orientation with the ability to provide technical support in a professional manner
Note: All positions at our company are paid positions.
Job Types: Full-time, Contract, Temporary, Temp-to-hire
Pay: $25.00 - $29.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Education:
- Associate (Preferred)
Experience:
- IT: 2 years (Required)
- Desktop Support: 2 years (Required)
- ServiceNow: 1 year (Required)
- Cerner: 1 year (Required)
Ability to Commute:
- Los Angeles, CA 90033 (Required)
Work Location: In person
Job Summary
Contractor | Other | Full Time | Temporary
$56k-71k (estimate)
05/13/2024
05/17/2024
The job skills required for Desktop Support Technician include Customer Service, Desktop Support, Technical Support, Operating System, Computer Hardware, Active Directory, etc. Having related job skills and expertise will give you an advantage when applying to be a Desktop Support Technician. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Desktop Support Technician. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Desktop Support Technician positions, which can be used as a reference in future career path planning. As a Desktop Support Technician, it can be promoted into senior positions as a PC Maintenance Technician III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Desktop Support Technician. You can explore the career advancement for a Desktop Support Technician below and select your interested title to get hiring information.
If you are interested in becoming a Desktop Support Technician, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Desktop Support Technician for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Desktop Support Technician job description and responsibilities
Desktop Support Technicians ensure all desktops and computer equipment run smoothly at the workplace.
02/23/2022: Florence, AL
Desktop support technicians must be highly familiar with the technology systems and programming codes to navigate system applications and locate the discrepancy of the system.
03/02/2022: Rochester, NY
Perform upgrades and configuration of desktop and related peripherals.
02/19/2022: Durham, NC
Senior desktop support technicians are responsible for maintaining the customer relationship and communication tied to project-related activities.
02/06/2022: Ventura, CA
The Desktop Support Technician provides technical support of desktop and laptop computers, applications, and related technology.
01/23/2022: Vallejo, CA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Desktop Support Technician jobs
Earn bachelor's degree or equivalent.
01/30/2022: Omaha, NE
Gain experience with operating systems.
12/19/2021: Springfield, OH
Practice fixing common computer problems.
03/05/2022: Anderson, IN
Seek technical support positions.
01/21/2022: Santa Rosa, CA
TAKE A RELEVANT TRAINING PROGRAM.
03/02/2022: Minneapolis, MN
Step 3: View the best colleges and universities for Desktop Support Technician.
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