Company DescriptionGlobal Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job. QualificationsMedicare/Medicaid Experience PREFERRED but not mandatoryPrevious call center experience requiredResponds to telephone inquiries and complaints using standard scripts and procedures.Gathers information, researches/resolves inquiries and logs customer calls. This person will be dealing with providers that are in the medical space.Communicates appropriate options for resolution in a timely manner.Additional Information$14/hr3 months