• Obtain customer and vehicle information;
• Performing a vehicle walk-around;
• Advising customers on any needed repair/maintenance work to their vehicle while keeping the customer’s best interests in mind;
• Prepare a complete and accurate estimate of cost for labor and parts;
• Establish follow up time;
• Oversee flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service;
• Provide Customers with WORLD CLASS Experience;
• Communicate additional repair and service needs to the customer based on vehicle inspection;
• Explain all completed work and charges to customers;
• Review results of customer satisfaction surveys with Service Manager;
• Verify that the final invoice reconciles with the work performed on the repair order;
• Keeping customer informed of service specials, completion times and service expenses;
• Verifies that final invoice matches with the work performed on repair order;
• Prepare repair orders (RO), obtaining approval signatures and entering RO into service database system;
• Develops estimates by costing materials, supplies and labor; calculating customer’s payment, including deductibles.

Job Type: Full-time

Pay: From $700.00 per week

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Day range:

• Weekends as needed

Shift:

• Day shift

Experience:

• Mechanical knowledge: 1 year (Preferred)
• Vehicle maintenance: 1 year (Preferred)
• Automotive service: 1 year (Preferred)
• Automotive repair: 1 year (Preferred)

Work Location: In person