Glo Dentistry, a new privately-owned dental practice in Concord, NC, is excited to welcome a skilled and compassionate Front Desk Receptionist/Treatment Plan Coordinator to our team. As the first point of contact, the front desk is essential in ensuring effective communication and delivering an exceptional patient experience. We strive to cultivate a family-like work environment where teamwork is fundamental to our success. This role offers a motivated individual the opportunity to learn and grow with the practice, with potential for future advancement and additional benefits as we expand, including production-based bonuses.

RESPONSIBILITIES

· Manage incoming calls and schedule appointments.

· Facilitate patient check-ins and check-outs, process payments, and review treatment plans with patients.

· Verify dental insurance and manage insurance payments.

· Collaborate with the collections team to ensure accurate processing of insurance claims.

· Maintain patient privacy and confidentiality in compliance with HIPAA regulations.

· Utilize Dentrix Ascend or other dental practice management software effectively (a plus but not required).

· Display excellent communication skills to interact effectively with patients and team members.

· Demonstrate strong teamwork abilities, assisting fellow staff as needed.

· Be adaptable to evolving job duties and responsibilities.

· Responsibilities and duties are subject to changes.

QUALIFICATIONS

· Experience in a dental office or similar setting preferred.

· Strong interpersonal and communication skills.

· Ability to work effectively within a team.

· Proficiency in dental practice management software is advantageous but not mandatory.

COMPENSATION

· Full-time position with a competitive pay range of $17.00 to $22.00 per hour.

BENEFITS

· Employee and family dental discounts.

· Paid time off, and holiday pay.

· Additional benefits to be introduced as the practice grows.

SCHEDULE

· Initial schedule: Monday to Wednesday, 8 AM to 5 PM. Additional days will be added as the practice expands.

WORKING LOCATION

· In-person at our Concord, NC location.

Join Glo Dentistry and contribute to a thriving dental practice dedicated to outstanding patient care. If you’re eager to make a significant impact in a growing environment, apply today to become part of our team!

Job Types: Full-time, Part-time

Pay: $17.00 - $22.00 per hour

Expected hours: 24 – 32 per week

Benefits:

• Dental insurance
• Employee discount
• On-the-job training
• Paid time off

Healthcare setting:

• Private practice

Schedule:

• 8 hour shift
• No weekends

Ability to Relocate:

• Concord, NC 28027: Relocate before starting work (Required)

Work Location: In person