About Acrisure: Acrisure is a global Fintech leader that combines the best of humans and high tech to offer multiple financial products and services to millions of businesses and individual clients. We connect clients to solutions that help them protect and grow what matters, including Insurance, Reinsurance, Cyber Services, Mortgage Origination and more. Acrisure employs over 17,000 entrepreneurial colleagues in 21 countries and have grown from $38 million to $4.3 billion in revenue in just over ten years. Our culture is defined by our entrepreneurial spirit and all that comes with it: innovation, client centricity and an indomitable will to win. Job Summary: This individual supports the agency in a sales and service role in compliance with standards, policies, procedures and process. The Account Manager is responsible for customer relationship cultivation by seeking and closing cross selling and account rounding opportunities. Customer relationship management by effectively communicating and educating clients regarding their insurance and the services and solutions Acrisure provides. The success of this role is measured by account retention and rounding revenue, proactively building and maintaining positive relationships with clients, insurance carriers and other divisions within the agency, and training/mentorship of service staff as needed. Responsibilities: Managing assigned personal lines book of business using a team-based approach in providing exceptional customer service Manage the renewal process and day-to-day account management on all assigned accounts such as processing policies, processing endorsements, processing payments and policy reviews Weekly reporting to team leader Remarketing policies through various carriers Build, expand and solidify relationships with clients by addressing the client’s needs, including the identification and resolution of underwriting and policy issues Build, expand and solidify relationships with strategic partners and centers of influence Identify gaps in coverage and providing adequate solution to client’s exposures Proper annotated documentation of all client interaction This description is not meant to be all-inclusive and may be modified from time to time at the discretion of management. Requirements: Property and Casualty license required Competent and proficient understanding of the Microsoft Office suite Education/Experience: High School diploma or equivalent 5 Years of experience in Property & Casualty Insurance, with at least 3 years in agency roles EPIC / AMS 360 experience Other Qualifications: Excellent project management and time management skills Ability to read and interpret documents such as insurance policies, endorsements, contractual insurance requirements, certificates of insurance and loss runs Ability to effectively communicate in both verbal and written formats with external and internal people and groups Knowledge of business English, to include proper spelling, grammar, and punctuation Ability to establish and maintain professional relationships with individuals of varying social and cultural backgrounds and with co-workers at all levels Ability to follow instructions in verbal and written format Ability to demonstrate moral character, honesty, tact, fairness, lack of prejudice and desire to help when dealing with people Excellent skills in reliability, initiative, and stress tolerance Ability to perform in a professional appearance and manner Benefits: Remote work after training Medical Prescription Dental PTO 401k Acrisure is committed to employing a diverse workforce. All applicants will be considered for employment without attention to race, color, religion, age, sex, sexual orientation, gender identity, national origin, veteran, or disability status. California residents can learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy available at www.Acrisure.com/privacy/caapplicant. To Executive Search Firms & Staffing Agencies: Acrisure does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered Acrisure’s property, and Acrisure will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting Acrisure’s Human Resources Talent Department. There are amazing opportunities for talented people in every part of our business. We invite you to find your next great opportunity with us. You can apply, track your progress and review new postings all in one place!