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Service Manager
$118k-149k (estimate)
Full Time 3 Months Ago
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Gibbs Truck Centers - Santa Maria is Hiring a Service Manager Near Santa Maria, CA

Gibbs Truck Centers (est. 1969) is a medium/severe service/heavy duty Commercial Truck Dealer with 5 locations throughout central California. For the past 26 years, the company has successfully earned “Circle of Excellence Award” for Service, Parts, Truck Sales, Body Shop, Finance & Lease/Rental. The last 3 years, the company celebrated “Platinum Prestige Standards”, which is the highest dealer ranking. In 2022, Gibbs Truck Centers was honored with the Presidential Dealer Award for Excellence. Top 14 Dealers in North America out 170. We could not accomplish it without our team. We have the best people in the business! We represent International, Isuzu, Cummins & Idealease. Gibbs Truck Centers offers a very competitive salary plus incentive tied to results - Healthcare Insurance, Vacation, Sick, and 401(k) 2.5% Employer Match available. Work with terrific people in a wonderful culture and come be a part of our successful story.Gibbs Truck Centers is looking for a Service Manager to join our team. Work with terrific people and come be a part of our success story. It's a great place to work!!

Responsibilities:

  • Responsible for hiring, coaching and developing diesel technicians & dealership personnel
  • Management of personnel and store schedules
  • Complete profit and loss responsibilities including expense control and attainment of sales goals
  • Maintain superior customer service through dealership top-notch culture & follow up
  • Sales growth through local customer relationships
  • Provide training and support
  • Supervise an experienced Service Department (Technicians & Service Advisors)
  • Maintain building facilities & safety of dealership
  • Asset & inventory control management. Equipment & tool management.
  • Maintain safe work environment. Safety meeting & weekly coaching.
  • Exceed monthly sales and bottom-line results
  • Grow market share in truck, parts & service from Goleta to Paso Robles
  • Have Fun

Qualifications

  • Consistent track record of successfully meeting and exceeding sales goals
  • Minimum high school diploma or GED equivalent required
  • Knowledge of ADP (CDK) preferred or strong computer skills
  • Minimum 3-5 years of automotive experience – preferred
  • Management Experience – 5 years required
  • Excellent communication ability & phone skills
  • Excellent customer service skills
  • Understanding of inventory control & asset management
  • Professional appearance and strong work ethic
  • Ambitious, goal oriented, and able to work within a dynamic environment
  • Valid Driver’s license and satisfactory Motor Vehicle Report (MVR)
  • Sales oriented

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Summary

JOB TYPE

Full Time

SALARY

$118k-149k (estimate)

POST DATE

03/24/2023

EXPIRATION DATE

06/01/2024

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The job skills required for Service Manager include Customer Service, Customer Relationship, Onboarding, Customer Retention, etc. Having related job skills and expertise will give you an advantage when applying to be a Service Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service Manager. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Service Manager positions, which can be used as a reference in future career path planning. As a Service Manager, it can be promoted into senior positions as a Customer Service Senior Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service Manager. You can explore the career advancement for a Service Manager below and select your interested title to get hiring information.

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If you are interested in becoming a Service Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Service Manager for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Service Manager job description and responsibilities

A service manager needs to be able to manage their time to ensure they can attend to both employee and customer requests.

02/28/2022: Frankfort, KY

The Guest Service Manager oversees all property operations, ensuring that the highest levels of hospitality and service are provided.

02/08/2022: Poughkeepsie, NY

The service manager ensures excellent customer service, maintains strong relationships with customers and third-party vendors and ensures repeat customers.

01/17/2022: Lansing, MI

Maximized sales by providing excellent customer service and minimize loss through proper utilization of standard operating procedures.

12/13/2021: Frankfort, KY

Responsible for understanding each customer's expectations and delivering services as needed.

02/15/2022: Abilene, TX

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Service Manager jobs

Employers require that a viable candidate for a service manager position possess excellent computer skills.

01/13/2022: Middlesex, NJ

A few years of experience from a service oriented role, preferably with focus on customer experience and account management.

01/25/2022: Atlanta, GA

Experienced leader with proven record providing exceptional customer service operations.

01/21/2022: Grand Rapids, MI

Excellent Communication skills and the ability to solve problem are just a few qualities a service manager should have.

01/27/2022: Pittsburgh, PA

The service manager must also be able to work under stress besides handle stress.

12/20/2021: Pittsburgh, PA

Step 3: View the best colleges and universities for Service Manager.

Butler University
Carroll College
Cooper Union
High Point University
Princeton University
Providence College
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