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Call Center Representative -- Remote
$39k-50k (estimate)
Full Time 4 Weeks Ago
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Get It Recruit - Administrative is Hiring a Remote Call Center Representative -- Remote

Benefits401(k) with company matching
Comprehensive health, dental, and life insurance
Flexible scheduling options
Paid time off and holidays
Vision insurance
Job OverviewJoin our dynamic team as a Remote Call Center Representative! We are looking for someone passionate about providing outstanding customer service and who thrives in a fast-paced work environment. Your primary role will be to assist customers by answering calls promptly, addressing their questions and concerns, entering information accurately into our database, and ensuring a high level of customer satisfaction.
ResponsibilitiesHandle incoming calls with promptness and professionalism.
Resolve customer inquiries and issues efficiently, ensuring customer satisfaction.
Utilize exemplary phone etiquette and robust communication skills.
Accurately input data into the system and maintain meticulous records.
Assess customer needs and recommend appropriate solutions.
Manage calls related to medical offices with utmost sensitivity and confidentiality.
RequirementsProven customer service experience, preferably in a call center environment.
Excellent command of English; bilingual abilities in Spanish highly preferred.
Familiarity with medical terminology is a plus.
Strong communication skills and ability to interact effectively with diverse groups.
High proficiency in data entry with a keen attention to detail.
Superb Phone Etiquette And Active Listening Skills Are Essential.If you're motivated by helping others and want to contribute to a team that values professional growth and employee satisfaction, we would love to hear from you. Apply today to become a vital part of our customer service team!
ExperienceCall center: 1 year (Preferred)
Customer service: 1 year (Preferred)
We are excited to see how your skills can contribute to our team's success and help improve our customer service operations.
Employment Type: Full-Time

Job Summary

JOB TYPE

Full Time

SALARY

$39k-50k (estimate)

POST DATE

05/18/2024

EXPIRATION DATE

06/06/2024

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The job skills required for Call Center Representative -- Remote include Customer Service, Call Center, Scheduling, Communication Skills, Data Entry, Active Listening, etc. Having related job skills and expertise will give you an advantage when applying to be a Call Center Representative -- Remote. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Call Center Representative -- Remote. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Call Center Representative -- Remote positions, which can be used as a reference in future career path planning. As a Call Center Representative -- Remote, it can be promoted into senior positions as a Contact Center Representative IV - Inbound that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Call Center Representative -- Remote. You can explore the career advancement for a Call Center Representative -- Remote below and select your interested title to get hiring information.

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If you are interested in becoming a Call Center Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Call Center Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Call Center Representative job description and responsibilities

Call center representatives must be professional throughout each phone call and to other call center employees.

02/12/2022: La Crosse, WI

Therefore, call center representatives should be open to work rotational shifts and adapt to a flexible work schedule.

01/09/2022: High Point, NC

A successful Call Center Representative must have an excellent attitude towards their work and empathy for their customers' needs.

12/14/2021: Galveston, TX

The representatives should also use their problem-solving skills to resolve customer queries effectively.

01/05/2022: Sioux City, IA

The Call Center Customer Service Representative must be able to deliver outstanding customer service to ensure customers receive the best customer service experience.

12/26/2021: Greensboro, NC

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Call Center Representative jobs

Working as a call center representative requires a fast typing ability.

12/22/2021: Orange, CA

Perfect for Call Center Representatives with two to five years of experience.

12/20/2021: Roanoke, VA

Due to the sensitivity of the call type, all representatives will be required to pass a Personnel Security suitability determination and adhere to strict privacy policies.

02/10/2022: Greenville, MS

Excellent follow through skills, responding timely to phone calls, tasks, and projects; accuracy and attention to detail are a must.

02/28/2022: Jamestown, NY

Previous call center experience preferred but not required.

12/17/2021: Greenville, MS

Step 3: View the best colleges and universities for Call Center Representative.

Butler University
Carroll College
Cooper Union
High Point University
Princeton University
Providence College
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