25 customer service rep Jobs in coppell, tx
American Automobile Association is Hiring a Customer Service Representative - Insurance Near Coppell, TX
Auto Club Enterprises is seeking full-time, motivated Customer Service Representatives to join our Industry Leading Insurance Call Center. What do we offer?
- Outstanding Benefits
- $23 - $25/hour to start
- Paid Training onsite at 1225 S Freeport Pkwy, Coppell, TX 75019 from 9:00 Am to 5:45 Pm.
- Schedule after training 11:15 am to 8pm
- $1,000 bonus if hired with an active Property & Casualty License (External candidates only)
We are not looking for people who can read scripted transactions - we're looking for forward thinking, problem solvers who can dazzle our members with their personalities while critically thinking of unique member-centric solutions.
Training is approximately 17 weeks long and 100% onsite. Upon completion of training, you will begin working from home.
Applicants must live 30 miles radius from 1225 Freeport Coppell TX 75019
What you will do:
- Work directly with customers through inbound phone calls. Calls range from helping customers maintain their memberships to adding vehicles to insurance policies.
- Listen and understand customer issues, while offering meaningful solutions. Proactively offer valuable products and services.
- Actively listen and engage Members and fellow Team Members with a "can do" attitude.
- Operate in a fluid environment - we are not one size fits all. Be open to an ever-changing atmosphere in which coaching, and development leads to positive growth.
- Prior customer service experience
- Recent Call Center Experience Preferred
- Demonstrate excellent communication skills (written, verbal, and listening)
- Ability to multi-task and perform well in a fast-paced environment.
- Proficiency using computers while actively listening, both for data entry, as well as for complex computer navigation
- A flexible, "can do" attitude to navigate our ever-changing environment.
- High school diploma or equivalent
- Must be able to pass a background check and drug test.
• Health coverage for medical, dental, vision
• 401(K) saving plan with company match AND Pension
• Tuition assistance
• PTO for community volunteer programs
• Wellness program
• Employee discounts (membership, insurance, travel, entertainment, services and more!)
Auto Club Enterprises is the largest federation of AAA clubs in the nation. We have 14,000 employees in 21 states helping 17 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity - we win. All of Us! With our national brand recognition, long-standing reputation since 1902, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team.
"Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value."
AAA is an Equal Opportunity Employer
Job Summary
Other
$39k-48k (estimate)
06/04/2024
06/22/2024
aaa.com
HEATHROW, FL
3,000 - 7,500
1900
MARSHALL DONEY
$1B - $3B
Related Companies
About American Automobile Association
AAA. Always here for our Members, communities, and you. Welcome to AAA Northern California, Nevada & Utah. For well over a century, weve continued our long-standing commitment to diligently serve our Members and communities. We have achieved this, and our exemplary reputation, by delivering our wide range of services that span from the roadside assistance were famous for; to automobile, homeowners, life and other personal lines of insurance; as well as travel services; and discounts that allow our Members to enjoy life both on and off the road. Beyond the top services we offer, there is still ...
so much more to AAA. We also lead the way in the advocacy for alternative fuels and vehicles, encourage our employees to take advantage of the ability to volunteer their time to deserving organizations and causes in our communities, and offer an array of community focused programs such as car seat installation, teen safe driving, approved auto repair, and AAA battery round-up. Naturally, our leadership and excellence means finding the right individuals driven to continue and support the AAA commitment to serving our Members. Were always looking for passionate people just like you to bring your unique perspectives and ideas to strengthen our team. Joining AAA means the opportunity to be yourself while building a successful career. Youll also be able to take comfort in knowing that youll be covered by some of the best and competitive benefits in the industry.
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The following is the career advancement route for Customer Service Representative - Insurance positions, which can be used as a reference in future career path planning. As a Customer Service Representative - Insurance, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative - Insurance. You can explore the career advancement for a Customer Service Representative - Insurance below and select your interested title to get hiring information.
