OverviewGenric has been providing professional security services throughout the world since 1994. Competitive prices, premium standards, and exceptional customer service are secured when you work with us. Over 25 years Genric has learned that great service begins and ends with experienced and friendly professionals. We believe that our employees are the best in the business and have complete and total confidence in our ability to deliver premium security services. Genric aims to exceed customer expectations with the highest standards of service. 
We support clients in some of the most challenging parts of the world with a full inventory of professional security services enabling them to focus on their own business and expansion activities.
Security is our business. Job Skills / Requirements

The Event Security Coordinator will be responsible for organizing and supervising the successful implementation and operation of the Event Security programs. This Coordinator will manage the Event Security staff, ushers, and ticket takers. Responsibilities include planning and implementing all required resources and staff to efficiently prepare, execute, and close out all events.

• Minimum of two (2) years of experience in a large facility in security/guest experience/operations department, preferably in major league sports or entertainment.
• Ability to obtain State of Ohio Security license.

• Ability to respond and provide information to staff and public inquiries in a courteous manner.

• Ability to work evenings, nights, weekends and Holidays.

• Ability to prioritize tasks in a fast-paced environment and to handle multiple tasks at a time.

• Good communication (written and verbal), problem solving and organizational skills.

• Excellent customer service skills.

• All applicants must successfully pass a criminal background screening.

• Keyboarding skills and computer proficiency with software knowledge of MS Office products, including Word, Excel, Outlook, and PowerPoint.

• Sensitivity and responsiveness to cultural, ethnic, age, and other groups, enabling one to better anticipate needs and desires of a wide range of employees and guests.

All other duties will be assigned according to their urgency, including but not limited to the following:
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

• Oversee scheduling of Event Security staff for all events.

• Oversee the recruiting, interviewing, hiring, and training of personnel Event Staff.

• Maintain an efficient recruitment, interview and hiring system with Human Resources.

• Update all Event Security materials to include daily event information sheets, information binders, staff forms, post orders, department handbook, etc.

• Aid in developing staff training programs and materials as well as assist in training all event security personnel.

• Submit payroll reports and liaise with Finance Department to ensure personnel are paid accurately.

• Oversee staffing levels and manage staffing issues.

• Manage Guest Services & Event Security uniform distribution/collection plan and inventory.

• Implement and enforce Genric policies and procedures.

• Assist in annual performance reviews of all part time event security personnel.

• Work closely with Marketing personnel to provide resources and coordinate event operations to meet the needs of sponsors and various promotional initiatives

• Perform other duties as assigned.

#MOH

Additional Information / BenefitsThe following benefits are offered to Full-time Genric employees (working 30 hours per week) after 90 days of employment:

• Health insurance
• Dental insurance
• Vision insurance

Genric offers the following to our Full-time employees after one year of employment:

• Vacation time
• 401k

Benefits: Medical Insurance, Life Insurance, Vision Insurance, Paid Vacation, 401K/403b PlanScreening Requirements: Drug Screen, Criminal Background Check, Education Verification, Finger Printing