ABOUT US

Geneo's patented oxygenation technology acts as a catalyst to increase the body's oxygen levels naturally, allowing for deeper absorption of active ingredients throughout the entire treatment. Geneo is a non-invasive treatment with no suction or pulling of the skin, making it gentle enough for any skin type. With a variety of treatments formulated with targeted ingredients, Geneo can help treat acne-prone skin, dehydrated skin, hyperpigmentation and more. www.geneo-us.com

Are you ready join the future of facials? We are seeking a Customer Service Representative who will listen to customers (really listen!!) If you pride yourself in understanding the reason for every phone call, addresses all inquiries and provides an accurate and efficient response, all while insuring you are providing a positive Xperience- we want you!!. We're a team that Xpects breakthrough outcomes from everyone on the team, that is on a mission to Xccelerate success for our customers and employees, and that is committed to Xcellence in everything we do.

WHY YOU'LL LOVE THIS JOB

• You will be working in a fast pace but incredibly fun environment that won't leave you stuck behind a desk for 8 hours.
• You will be left responsible to own your work in order to have the freedom and flexibility to fit your best work style.
• You'll be part of a very friendly team who will always be supportive in your success.
• You'll have development opportunities, not only in this role but for your long term career goals.
• This is your chance to join a unicorn company - we are one of those well-funded start-ups everyone wishes they could find.

WHAT YOU'LL BE DOING

• Answer calls from customers assisting them with pricing, ordering, marketing questions, technical support, and RMAs. Transfers calls to correct person or department.
• Assist customer in ordering supplies and marketing materials.
• Handle customers questions and complaints.
• Process Sales Orders in a timely manner.
• Perform out-bound telephone calls to promote current specials and provide customers with the latest product information.
• Call customers that have credit card/payment issues to help resolve them and assure that the customer receives their shipments in a timely manner.

What are your X-factors

• 1 years of Customer Service Experience Xperience.
• Xcellent attention to detail, following processes, logging updates in Hubspot, Aircall, and SAP.
• Interacting with customers over phone calls, LiveChat and via email Xcites you.
• Xceptional interpersonal skills with the ability to maintain cooperative working relationships.
• You Xcel in a fast-paced environment and are a multi-tasking Xpert.

The job description outlined above reflects general details as necessary to describe the primary functions of this job, the level of knowledge and skill typically required, but should not be construed as an all-inclusive listing of work requirements. Individuals may be asked to perform duties other than those mentioned above in order to cover absences or relief in the appropriate department to equalize peak work periods or otherwise balance the workload.

All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, protected veteran status, or on the basis of disability, gender identity, and sexual orientation.