Title: Front Desk – Summer Camp

Department/Location: Programs/Soulard

Reports To: Youth Program Manager

Exempt/Non-Exempt: Part-Time, Temporary, Non-Exempt

Compensation: Based on experience

Schedule: Monday – Friday, 20 - 30 hours per week

Organization Description The mission of Gene Slay’s Girls & Boys Club (GSGBC) is to empower girls and boys in the St. Louis metropolitan area, especially those who need us most, to realize their physical, intellectual, and emotional potential.

Since 2018, GSGBC has implemented trauma-informed care through its organizational operation and how services are provided to members and their families. GSGBC is currently working with the Conscious Discipline model, a trauma-informed, evidence-based model of social-emotional learning, to implement trauma-informed care in our Clubs. Conscious Discipline helps us to better understand children’s behavior and emphasizes safety, connection, and problem solving. Staff are trained in trauma-informed care and will be provided with the tools to better understand how trauma affects our members, and how they can deal with the behaviors associated with trauma.

GSGBC offers afterschool and summer programming for youth ages 6-16, serving more than 700 youth annually. GSGBC supports youth development and holistic health with programs that include Academics, Athletics, Character Building, Healthy Living, College & Career Readiness and The Arts. Summer Camp is offered June through July, 7:00 am-6:00 pm.

GSGBC has two program locations (Soulard & Dutchtown) seeking Front Desk Clerks for Summer Camp 2024.

Primary Function: The Front Desk Clerk is responsible for assuring the safety of Club members by maintaining an accurate record of attendance as well as greeting members and the public in a positive manner. They will work closely with Program Staff to ensure the Club adheres to the program schedule as set forth by the Program Design & Compliance Officer.

Duties & Responsibilities:

· Monitor the front door; greet guests and members entering the Club

• Check youth in and out of the Club using attendance tracking system (TraxSolutions)

• Ensure accurate, real-time attendance for emergency procedures

• Ensure safe dismissal of members to authorized pick-up person

• Answer all telephone calls in a prompt and courteous manner

• On a continual basis ensure members and their families are abreast of upcoming events and important dates/days off

• Ensure compliance of public health and emergency protocols

• Administer warnings and fines to parents/guardians for late pick-up

• Maintain sign-in & out sheet for all programs

• Provide administrative assistance to Youth Services Program Manager and Program Design & Compliance Officer as requested

· Assist in administering first aid to members as needed

· Maintain organized workspace

· Maintain visitor and volunteer sign-in/out sheets

Requirements:

• Microsoft Office Suite experience and experience utilizing online databases
• Excellent attention to detail and accuracy, excellent verbal and written communication skills
• High school diploma required, associates or bachelor’s degree preferred
• Ability to self-start, take initiative, and work independently in a fast-paced environment
• Works collaboratively with other staff and management

· The ability to problem solve and process through critical thinking

· Must pass the health and employment requirements set by Missouri Department Elementary and Secondary Education as a condition of employment

Physical Requirements/Work Environment:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Gene Slay’s Girls & Boys Club of St. Louis provides equal employment opportunities to all regardless of race, color, sex, national origin, military service eligibility, veteran status, marital status, disability, gender, gender identity, gender expression, sexual orientation or any other category protected by law.

The position may be financed (in part) (wholly) through an allocation of Community Development Block Grant funds from the Department of Housing and Urban Development and the City of St. Louis' Community Development Administration.

Job Types: Part-time, Temporary

Pay: $15.00 per hour

Expected hours: 20 – 30 per week

Schedule:

• Day shift
• Monday to Friday

Ability to Relocate:

• St. Louis, MO: Relocate before starting work (Required)

Work Location: In person