Geil Enterprises, Inc (parent company of Janitorial Inc.) is a 100% Employee Owned company offering a wide variety of career options throughout the Central San Joaquin Valley. We are always looking for hard-working and dedicated employees to join our team where being an employee means more than just a paycheck; it means you are building success in a company that YOU can have ownership in.

All Geil Enterprises employees are charged with ensuring that actions and decisions are governed by honest, fair, and ethical behaior. We are committed to providing superior products and services to our customers, and to running a professional, healthy workplace.

COMPANY CULTURE AND CORE VALUES

All Geil Enterprises, Inc. employees are charged with ensuring that their actions and decisions are aligned with our Core Values and company culture. We define culture as common language and common behaviors. Our Core Values are:

• Be Honest: The quality of being fair and truthful; adherence to the facts.
• Be Accountable: A willingness to accept responsibility for one’s actions.
• Cooperate: The process of working together to the same end.
• Evolve: A process of change in a certain direction.

The Customer Service Coordinator (“CSC”) is responsible for maintaining the integrity of systems and processes through delivery of services and accountability. 

Duties and Responsibilities:

• Quality control of administrative processes.
  • Account activation and deactivation coordination.
  • Responsible for accounts payable coordination.
  • Conduct billing review audit via Work Tickets.
  • Data entry for complaint and quality assurance.
  • Responsible for oversight of the contract process.
• Provide customer service support.
  • Coordinate information flow through the appropriate channels.
  • Coordinate the work ticket process and recurring and special requests.
  • Create disciplinary reports for janitor violations according to established processes.
• Provide Floor Technician support.
  • Coordinate and schedule floor maintenance requests and recurring work tickets.
  • Create a daily Floor Technician schedule and review with the technicians as needed.
  • Meet with the Key Account Representatives weekly to review the floor cleaning schedule for the following week.
  • Meet with the Field Supervisors to discuss any concerns regarding the Floor Technicians.
  • Order supplies.

Required Knowledge, Skills, and Abilities: 

• Must be able to demonstrate our 4 company values: Honest, Accountable, Cooperate, Evolve.
• Ability to interface with all levels of personnel within the organization.
• Ability to manage time effectively, be flexible and multi-task effectively.
• High level of detail.
• Maintain a high level of professionalism and confidentiality.
• Consistent positive attitude.
• Must have a strong working knowledge of Microsoft Word, Excel, and Outlook.
• Must hold a valid California Driver’s license with a driving record that meets company policy.
• Must have the ability to travel through the Central Valley frequently; company vehicle is provided for this position.
• Bilingual in Spanish preferred.

Education and Experience: 

• High school diploma or equivalent.
• Bachelor’s Degree a plus but not required.
• Two years of administrative experience or industry knowledge preferred.

Why Janitorial Inc. is a great place to work:

• We are a 100% Employee Owned company so you can own a piece of the company you work for.
• We offer a 401(k) plan, and medical benefits.
• Medical, Dental & Vision
• Paid Holidays

Job Type: Full-time

Pay Scale: $20.00 - $24.00 per hour

An employee's actual rate of pay for this position is reliant upon various factors such as the geographic location of the worksite, the type of industry/clientele being serviced and the employee's longevity with the company.

COVID-19 considerations:
To keep our employees safe, we provide reusable face masks to employees. We are following state and local protocols to maintain social distancing between workers and visitors on site.