10 Front desk manager Jobs in Estes Park, CO
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Gecko Hospitality is Hiring a Front desk manager Near Estes Park, CO
Hotel Front Desk Manager
Salary up to $90K
Estes Park, CO
Opportunity at a historic Rocky Mountain Hotel. This Hotel Front Desk Manager is a hands-on position working directly with the front desk staff to provide the best possible guest experience for our returning and first-time guests.
Apply today to our Hotel Front Desk Manager position in Estes Park, CO!
Job Overview :
The Front Desk Manager will respond in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services.
Respond to inquiries regarding hotel information and guest concerns and supervise the daily operations of the Guest Services personnel.
The Front Desk Manager must promote a safe environment to achieve maximum guest satisfaction and financial success.
Responsibilities :
- The Front Desk Manager greets guests, completes check-in / check-out procedures for all guests daily and ensures guests are satisfied.
- The Front Desk Manager ensures the front desk team is trained on and performs all duties consistently and on time while focusing on the guest.
- The Front Desk Manager will answer inquiries and accept reservations by accurately communicating hotel rates and information and working with staff to use suggestive selling techniques to sell room rates and increase occupancy and revenue.
- The Front Desk Manager will always be friendly, cheerful, and courteous.
- The Front Desk Manager will provide information and assist staff in recommending area restaurants, theaters, activities, etc.
to ensure optimum guest satisfaction.
- The Front Desk Manager will follow up on any complaints / problems a guest may experience in a timely and professional fashion to ensure a quality guest experience.
- The Front Desk Manager will implement emergency training and procedures to protect the hotel's guests, staff, and company assets appropriately.
- The Front Desk Manager will ensure proper communication with the team on all hotel activities to ensure guestsÂ’ needs are being met in a timely fashion.
- Conduct thorough orientation and supervise training on computer and front desk functions.
Knowledge / Skills :
- A minimum of 5 years of hotel management experience.
- Must have total understanding of hotel front desk procedures, policies, and operations.
- Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations.
- Must be highly organized and able to pay attention to minute written and verbal details, particularly when performing multiple tasks.
Benefits :
- Competitive salary plus bonus potential.
- Relocation reimbursement and assistance with housing for the first 2 months.
Hotel Front Desk Manager - Salary to $90K!
If interested, send your resume to Heather Koleser at Heather@geckohospitality.com
Last updated : 2024-04-03
Job Summary
Full Time
Restaurants & Catering Services
$46k-62k (estimate)
02/24/2024
05/09/2024
geckosgrill.com
BRADENTON, FL
<25
1992
MIKE GOWAN
<$5M
Restaurants & Catering Services
Related Companies
About Gecko Hospitality
Great Food, Smooth Spirits, Good Fun! Whether out on your own, with your family or joining a group of friends, Geckos Grill & Pub is the perfect place to relax and enjoy the camaraderie of a favorite neighborhood grill and sports bar. Serving lunch, dinner and a complete late-night menu, Geckos features American pub food with a gourmet twist, nightly chef specials, sports trivia and a full bar with daily happy hours, the coldest beer and smoothest spirits not to mention the friendliest bar and wait staff around. As part of the locally owned & operated Gecko's Hospitality Group family of resta...urants, the Geckos mission is to provide exceptional hospitality, fresh locally sourced fare with a gourmet twist, and a menu that is accessible to everyone. Geckos has long been a partner with Sarasotas Honeyside Farms, a fourth-generation Florida family-owned sustainable farm, which coordinates their crop plantings to supply our restaurants with their delicious produce & fruit. The GHG family of restaurants also partners with family-owned Three Suns Ranch in Punta Gorda, which provides our restaurants with 100% grass fed Bison, and Dakin Dairy Farm in Parrish which supplies our dairy products at all six Geckos locations, and at our Better Burger concept, Smacks Burgers & Shakes, which joined the Geckos family in 2013. In 2015, GHG acquired the Dry Dock Waterfront Grill, a local gem situated on the coast of Sarasota Bay on Longboat Key and in May, 2016 Dockside Waterfront Grill on Dona & Roberts Bay in Venice became the newest sibling in the GHG family. Mike & Mikes Polished Casual, Local Seafood and Better Burger concepts are also joined by a legendary local Bar & Package store, The Red Barn Bar which complete the Geckos Hospitality Group family. Locally owned & operated by Mike & Mike since 1992, Gecko's has been consistently awarded and honored with Best of The Best awards, including Best Happy Hour, Best Sports Bar, Best Business Lunch, Best New Restaurant, Best Burger, Best Fries, Best Wings, Best Ribs, Best Take Away, Best Dinner Under $10, Coldest Beer, Best Lunch, Best Bang for Your Buck, Best Place to Take the Kids, Taste of Sarasota Peoples Choice Awards, Best Entre, Best Appetizers and more! Additionally, the National Restaurant Association Educational Foundation honored Geckos by selecting it as a Florida Restaurant Neighbor & Cornerstone Humanitarian Award Winner for five consecutive years and as the National Restaurant Neighbor in 2017. The Restaurant Neighbor awards recognize outstanding restaurants around the country and honor restauranteurs who go above and beyond in community service. Their aim is to inspire other restaurateurs to get or stay involved in their local communities. Biz941 Magazine awarded Geckos Hospitality Group with the inaugural Greater Good Award for the Hospitality industry, recognizing those businesses who act upon their belief that they have an obligation to help the community that helped them succeed; and they not only believe thisthey embrace it. In 2018, SRQ Magazine named Mike & Mike as a LocalPreneur of the Year, an award honoring trailblazers and innovators in our community. For contact and more information about the Geckos Hospitality Group family of restaurants, please visit our FB pages or our website: www.GeckosGrill.com Geckos truly is Sarasota and Bradenton's own Cheers a place where everyone knows your name!
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