10 Concierge Jobs in Beverly, CA
GEARYS Beverly Hills is Hiring a Concierge Near Beverly, CA
CONCIERGE
Position
GEARYS Beverly Hills is seeking multiple professional and passionate Concierges with an eye for detail in building and maintaining invaluable five-star client service to join the team at our Rodeo Drive location.
Profile
As a Concierge, you will be the first point of contact in ensuring we provide white glove five-star client service to all guests from the initial touchpoints to an overall smooth experience in-store and post-visit.
Overview
Serving as the voice of GEARYS Beverly Hills, the Concierge Team will be composed of Receptionists, Greeters, and a Communications Center that provides exceptional customer service by communicating with prospective clients and repeat customers while overseeing the ideal guest journey and offering seamless direction to appropriate departments.
Concierges will play a pivotal role in ensuring an exceptional and personalized experience for every guest who visits – fostering a positive and collaborative work environment, while also acting as a brand ambassador for Rolex.
Responsibilities:
- Luxury Service Excellence: Ensure all guests receive exceptional service that reflects the prestige of the Rolex brand.
- Boutique Operations: Contribute to the smooth operation of the boutique, facilitating seamless communication between the managers, associates, and the concierge team, while maintaining a luxurious and inviting atmosphere for the clients.
- Schedule Management: Manage the in-store appointments via phone, email, and website submission form, oversee and create daily briefings of expected client appointments per day
Qualifications:
- Minimum 1-3 years of experience in luxury retail or hotel environments
- Proficiency with Microsoft Office, appointment scheduling and booking softwares – well versed in technology with a willingness to learn new systems
- Excellent verbal and written communication skills
- Ability to maintain confidentiality
- Exceptional interpersonal skills and guest service abilities
- Ability to respond quickly and genuinely to client requests across multiple channels and mediums
- Strong problem-solving
- Outstanding relationship-building skills
- Flexibility to work nights, weekends, and holidays
Job Summary
Full Time
Retail
$36k-46k (estimate)
03/27/2024
05/26/2024
gearys.com
BEVERLY HILLS, CA
50 - 100
1930
Private
JACK L BLUMENTHAL
<$5M
Retail
Related Companies
The job skills required for Concierge include Customer Service, Microsoft Office, Problem Solving, Guest Service, Confidentiality, Written Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Concierge. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Concierge. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Concierge positions, which can be used as a reference in future career path planning. As a Concierge, it can be promoted into senior positions as a Concierge Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Concierge. You can explore the career advancement for a Concierge below and select your interested title to get hiring information.
If you are interested in becoming a Concierge, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Concierge for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Concierge job description and responsibilities
The role of personal concierge comprises various tasks like paying household bills, housekeeping, organizing events, making reservations at the hotels and restaurants, moving stuff through relocation, etc.
02/06/2022: Huntington, WV
Other roles and duties of a corporate concierge are to provide personal assistance, social activities, dinner reservation, buying tickets, and making deals with clients.
01/03/2022: Dayton, OH
A concierge acts as a local expert for guests at hotels.
02/08/2022: Monroe, LA
Concierges provide excellent customer service to all hotel guests throughout their stay.
03/01/2022: Amarillo, TX
Concierges use customer service skills to anticipate and meet guests’ needs.
01/18/2022: South Bend, IN
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Concierge jobs
Concierge should reflect a familiarity with how businesses operate.
02/18/2022: Santa Cruz, CA
Concierges must be approachable, empathetic, diplomatic, even-keeled, patient, and discreet.
01/10/2022: Saint Petersburg, FL
A great Concierge doesn’t care how much money they have or how they look, they provide the same quality of service to all their guests.
02/02/2022: Stamford, CT
A great Concierge will tailor every aspect of their guest’s or client’s request down to the last detail.
12/12/2021: Detroit, MI
A concierge should also have extensive knowledge about the local area, perhaps even building relationships with managers at top restaurants so they can secure hard-to-get reservations.
12/15/2021: Brownsville, TX
Step 3: View the best colleges and universities for Concierge.
Similar Jobs
Popular Articles
