10 Concierge Jobs in Beverly, CA
Dorchester Collection is Hiring a Concierge Near Beverly, CA
Position Overview
Who we are
Our Hotels
We are not just a collection of hotels, but instead a talented community. A family with a shared passion and commitment to, unapologetically, love and breathe who we are every day. We do this with a backdrop of extraordinary hotels, steeped in history, glamour and stories, which provide the perfect stage for our people – our Legends – to live our vision –Treasured by Guests, Cherished by Employees, Celebrated Worldwide.Diversity and Inclusion at Dorchester Collection are core beliefs of our We Care philosophy., which is an environment where all of our employees feel valued and respected, allowing positive engagement to prosper. We continually strive to build and nurture a culture where inclusivity is part of our DNA, reflected by our core values of Passion, Personality, Respect, Working Together and Creativity. When submitting your application, please let us know if you require any special accommodations during the interview process.
EOE: All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability or veteran status. We are an equal opportunity employer with a commitment to diversity.
ADA: The employer will make reasonable accommodations in compliance with the Americans with Disability Act.
Reference
2023-4538Your future, our legacy
Hotel
The Beverly Hills Hotel
Division & Department
Rooms - Concierge
Job Title
Concierge
Contract Type
Permanent
Status
Full time
Position Overview
Our Concierge are our tour guides and experts of the hotel! Entrusted with providing our guests access to anything the city has to offer. Though skillfully trained, they never lose sight of their ultimate reasonability, to create lifelong memories for our guest
What you'll get
As a Concierge at The Beverly Hills Hotel, here are just some of the great benefits you will receive:
- Complimentary stays with breakfast included in all 9 Dorchester Collection hotels – stay once a year at each hotel!
- 50% off at bars and restaurants within all of our Dorchester Collection hotels
- World class development opportunities (Service Excellence Training, Diversity Equity Inclusion & Belonging Trainings, Monthly Lunch & Learns)
- Social events throughout the year, including Quarterly Employee Appreciation Day events, Quarterly Employee Awards, Annual End of Year Gala
- Free Meals on Duty OR Workday Lunches in the form of a prepaid contactless card
- Exclusive Access to a discount platform featuring 1000s of retailers
- Competitive Medical, Dental, Vision Benefit
- Competitive retirement scheme
As a Concierge at The Beverly Hills Hotel, your compensation will be $24.34 per hour.
What you'll do
A day in the life of our Concierge… it demands high levels of energy in order to keep up. They need consistency even though the days are never alike; and creativity to tackle daily adventures. Listing all of the tasks that our Concierge accomplish would be lengthy but the list below is essential to know.
- Our Concierge are responsible for acting as the point of reference for guests who need assistance or information outside hotels. They arrange dining reservations, events, excursions, experiences and transportation requests during their day. This will include proactively seeking to understand our guest and creating customized solutions. They build external relationships with key partners to ensure our guests receive nothing but the best experience.
- Our hotels are truly luxury hotels. This requires preventing and correcting the imperfections and blemishes that tend to come up. Our Concierge are relied upon to report these and work with several other positions to correct.
- The items shared are essential. However, to ensure consistency, our Concierge are provided with specifics on how we care for their department and our hotel. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Light work standing and walking frequently for up to entire work shift. Exerting up to 10 pounds of force occasionally, up to 20 or more pounds occasionally, exerting a negligible amount of force frequently, including constantly to reach, lift, carry, push, pull, grasp, manipulate or otherwise move objects i.e. pieces of paper, files and binders. Frequent use of computer keyboard (fingering) and computer mouse, near and far acuity (vision), hearing, talking. occasional frequency of bending, squatting, twisting and turning. As a seasonal property, long hours during peak periods sometimes required.
What you'll bring
- All of our employees are ambassadors of our Vision, Values and culture. Our Concierge do this with all they do.
- English is the primary language used in our hotel. Our Concierge must feel comfortable communicating in this language.
- Attention to detail is critical for our this role.
- We pride in nurturing an environment where Working Together is a must.
- Our hotels operate nonstop, this require flexibility from everyone on the team.
Position location
Job Location
USA
Location
Job Summary
Full Time
Business Services
$35k-45k (estimate)
10/12/2023
05/08/2024
dorchestercollection.com
LONDON
1,000 - 3,000
2007
MOHD AMIN LIEW ABDULLAH
$200M - $500M
Business Services
Related Companies
The job skills required for Concierge include Transportation, Futures, Flexibility, etc. Having related job skills and expertise will give you an advantage when applying to be a Concierge. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Concierge. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Concierge positions, which can be used as a reference in future career path planning. As a Concierge, it can be promoted into senior positions as a Concierge Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Concierge. You can explore the career advancement for a Concierge below and select your interested title to get hiring information.
If you are interested in becoming a Concierge, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Concierge for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Concierge job description and responsibilities
The role of personal concierge comprises various tasks like paying household bills, housekeeping, organizing events, making reservations at the hotels and restaurants, moving stuff through relocation, etc.
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Other roles and duties of a corporate concierge are to provide personal assistance, social activities, dinner reservation, buying tickets, and making deals with clients.
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A concierge acts as a local expert for guests at hotels.
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Concierges provide excellent customer service to all hotel guests throughout their stay.
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Concierges use customer service skills to anticipate and meet guests’ needs.
01/18/2022: South Bend, IN
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Concierge jobs
Concierge should reflect a familiarity with how businesses operate.
02/18/2022: Santa Cruz, CA
Concierges must be approachable, empathetic, diplomatic, even-keeled, patient, and discreet.
01/10/2022: Saint Petersburg, FL
A great Concierge doesn’t care how much money they have or how they look, they provide the same quality of service to all their guests.
02/02/2022: Stamford, CT
A great Concierge will tailor every aspect of their guest’s or client’s request down to the last detail.
12/12/2021: Detroit, MI
A concierge should also have extensive knowledge about the local area, perhaps even building relationships with managers at top restaurants so they can secure hard-to-get reservations.
12/15/2021: Brownsville, TX
Step 3: View the best colleges and universities for Concierge.
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