Job Description :

We are GDIT. We support and secure some of the most complex government, defense, and intelligence projects across the country.

At GDIT, cyber security is not just a singular part of our mission it connects every one of us because it’s embedded into every aspect of what we do.

GDIT is your place. You make it your own by bringing your ideas and unique perspective to our culture. By owning your opportunity at GDIT, you are helping us ensure today is safe and tomorrow is smarter.

Our work depends on several Personal Computer Support Technicians joining our team to support Department of State activities on-site in Arlington, VA and Washington DC.

At GDIT, people are our differentiator. As a Personal Computer Support Technicians supporting a federal government customer, you will be trusted to support computers to include operating system installation, system configuration, troubleshooting and direct support to customers with software, and application problems.

HOW A Personal Computer Support Technicians WILL MAKE AN IMPACT

Manages the functionality and efficiency of a group of computers running on one or more operating systems

Provides in person device issuance and troubleshooting with End Users

Tracks researches and responds to end user questions referred from Tier 1 analyst and Systems Associates

Coordinate with Cyber Monitoring and Engineering groups to properly notify or prepare end users of pending actions

Provide routine technical support in the management of networks, software, hardware, configurations, and architectures

Troubleshoots system hardware and software issues

Trains end users on the proper use of hardware and software

Performs basic software installations and upgrades to operating systems and layered software packages

Monitors and tunes systems to achieve optimum performance levels

Ensures workstation / server data integrity by implementing standard software and hardware solutions

Conducts basic hardware and software audits of workstations and servers to ensure compliance with established standards, policies, and configuration guidelines

Ensures that performance and security of computers meet the needs of network users

WHAT YOU’LL NEED TO SUCCEED :

Education : Technical Training, Certification(s) or Degree

Required Experience : 1 years of related experience

Security Clearance Level : Minimum of interim Secret and clearable to Top Secret

Required Skills and Abilities :

• Excellent communication skills
• Problem-solving abilities
• Attention to detail
• Teamwork
• Patience and empathy
• Strong technical knowledge

Preferred Skills :

• Network administration
• Security Certification
• Network Certification
• MCSA Certification

Location : On Customer Site

US Citizenship Required

GDIT IS YOUR PLACE :

401K with company match

Comprehensive health and wellness packages

Internal mobility team dedicated to helping you own your career

Professional growth opportunities including paid education and certifications

Cutting-edge technology you can learn from

Rest and recharge with paid vacation and holidays

Scheduled Weekly Hours :

Travel Required : Less than 10%

Less than 10%

T elecommuting Options :

Onsite

Work Location : USA VA Springfield

USA VA Springfield

Last updated : 2024-05-01