Medina Glass Block is looking for a Customer Service Representative who will assist in daily operations and sales processes for a National Supplier of Glass Block. We are looking for a dedicated and driven individual with a great attitude and personality to learn and grow into an expanded role and assist in bringing in new clients and sales opportunities along with increased wages.

This is not a remote position, applicants should be able to commute to the office located on State Rt 18, (near 94) in Medina, OH.

Various tasks include but are not limited to:

• Assist plant manager with scheduling pick-ups, deliveries, and production schedules
• Scheduling shipments, order tracking, and handling of freight claims
• Inbound/Outbound calls assisting customers in the sales process, and developing / maintaining client relationships
• Data entry of sales orders and completed/shipped orders
• Data entry of inventory levels and completion
• Preparation of invoices and other accounting functions
• Various misc. office tasks
• No evenings or weekends

Requirements:

• Positive mindset and good attitude
• Ability to effectively communicate with customers, freight carriers, and team members
• Experience using Microsoft Word, Outlook, Excel, QuickBooks, and HubSpot
• Minimum 1-year experience in customer service or administrative assistant

Job Type: Part-time

Pay: $18.00 - $20.00 per hour

Expected hours: 20 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 1 year

Shift:

• 8 hour shift
• Day shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person
• Office

Application Question(s):

• When are you available to start working?

Work Location: In person