Description

Title of Position: Manager of Social Services 

Location: Gateways Hospital

Exempt/Non-Exempt: Exempt

Union/ Non-Union:  Non-Union

Supervisor: Clinical Services Director

Gateways Hospital and Mental Health Center, located in Los Angeles, is a non-profit organization that provides an array of comprehensive mental health services for Children, Adolescents, Transitional Aged Youth, and Adults suffering from mental illness in the Greater Los Angeles area. The organization consists of a standalone fifty-five (55) )-bed hospital and six outlying outpatient facilities that have anywhere from fourteen (14) beds to one hundred and thirty-four (134) beds. The organization has approximately four hundred (400) employees.

SUMMARY OF POSITION

This position is responsible for the oversight of the Inpatient Social Workers with dotted line responsibility to some outpatient programs on a supervision basis. Provides a systematic and coordinated approach to Social Services. 

ESSENTIALS DUTIES

• Effectively administers department operations for the on-going clinical deliveries of the Social Services Department.
• Maintains LPS Designation.
• Effectively performs Fiscal Management Functions of the Social Services Department including preparation of Annual Operating Budget and Capital Budget.
• Communicates effectively with patients' family and significant others.
• Develops a professional relationship with community schools of social work, supervising Social Work Interns and serving as liaison to Graduate Schools of Social Work.
• Maintains current and accurate department records.
• Attends treatment planning meetings to discuss the patients’ status and care plans.
• When necessary, communicates with Physicians and Insurance Companies regarding the patient’s progress.
• Initiates and complies with the steps outlined in the Patient/Family notification Procedure when required to inform patients/families about the outcomes of care.
• Works in conjunction with the Director of Quality Improvement to prioritize risks, review and analyze data, performs risk analysis, and quality improvement data.
• Implements and maintains quality management activities necessary to effectively operate the Social Work Services department including timeliness of Social Service notes.
• Develops, implements and periodically evaluates the Social Work Services Policies & Procedures manual to meet all licensing and accreditation standards and ensures that Departmental practices reflect policy.
• Responsible for consistent administration of Administrative and Personnel Policies and standards of care in the department and with staff.
• Participates with other disciplines in the development of policies and procedures, which affect the management of Clinical programs and quality patient care.
• Provides clinical consultation to the professional staff on request.
• Represents Social Services staff on various Gateways Management, Clinical and Planning Committees.
• Serves as Gateways' representative to various community agencies such as DCFS, DMH, DHS, and acts as liaison to develop and discuss resource options for referrals, placement, continuity of care etc.
• Conducts orientation for newly hired department staff, effectively evaluating, documenting, and communicating performance during 90-day introductory period, effectively manages training and continuing education needs of department staff.
• Review Program job duties annually. Evaluates department staff performance and goals annually, implements commendations, wage increases, disciplinary actions and terminations in a timely manner.
• Demonstrates dependable and consistent attendance according to work schedule, punctual.
• In collaboration with Human Resources, ensures department personnel are recruited and selected using the Gateways’ nondiscriminatory employment policies and procedures.
• Participates in Hospital Management, Professional Staff and weekly meetings as needed.

Qualifications

EDUCATION & CERTIFICATES

• Masters Degree In Social Work from an accredited school of Social Work
• Licensed Clinical Social Worker

EXPERIENCE/QUALIFICATIONS

• Five (5) years of successful experience in a psychiatric setting providing individual, family, and group therapy.

REQUIREMENTS

• Must pass Department of Justice (DOJ), Federal Bureau of Investigations (FBI), and Community Care Licensing (CCL) background clearance.
• Valid California Driver’s license.
• TB clearance.
• Driving record acceptable for coverage by Gateways insurance carrier.
• Fire and Safety Training*.
• First Aid Training Certification*.
• CPR Certification*.
• Crisis Prevention Institute Training (CPI)**

* Note: If indicated certifications/licenses are lacking, they must be obtained within 180 days of hire.

**Training needs to be completed within 30 days from the date of hire on a designated date provided by onboarding. Staff need to be certified at the commensurate level for their role to perform their job duties (staff will be taken off the schedule if certification is not achieved).

PHYSICAL REQUIREMENTS

• To perform this job you must be able to carry out all essential functions successfully. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the job.
• Employee will be required to lift and/or move unassisted up to 25 pounds.