Summary of General Duties:  Check in patients and complete patient registration.  Manage patient flow by providing timely check-in procedures upon arrival and notifying medical support staff of patient arrival.  Update patient tracking in EMR.  Instruct new patients in completion of medical history and information forms. Ensure that all forms are completely filled out.  Notify and promote the patient portal with the patients.  Verify forms are filled out completely on the portal. If forms are missing contact the EMR & Training Manager to obtain the missing forms. If the form is not available then have the patient fill out the missing information.  Update required forms for established patient per practice protocol for the following forms: Consent, HIPAA, Financial, Demographics, etc…  Maintain accuracy of patient demographic and insurance information by verifying this information at each patient encounter.  Maintains accuracy of insurance, patient billing, and contact information, by entering patient demographic and insurance information correctly into computer system.  Scan insurance cards and driver’s license for all new patients.  Scan insurance cards for established patients every year. Then every time there is an insurance change. Follow established practice guidelines.  Inform patient photo will be taken for EMR chart. Capture photo and import to chart. Ensure that the photo is legible.  Schedule patient appointments within operational standards and documents appropriately.  Accurately prep charts to confirm appropriate test results and operative reports are in the chart. If not, then the information needs to be obtained prior to the appointment.  Complete insurance verification prior to patients visit to determine coverage and benefit limits. Check-In .  Collect copays, deductibles, coinsurance and past due balances prior to the patient being seen.  Accurately post payments and provide receipts to patients.  Reconcile daily receipts and money collected with end of day reports to confirm money balances and then prepare individual deposit.

 Answers the telephone in a warm, friendly manner. Answers the back line within a few rings.  Directs urgent calls to the triage assistant and ensures that action is taken.  Obtains accurate and complete information for hospital consults and forwards to the appropriate Medical Assistant/Physician according to practice protocols.  Addresses patient portal tasks according to practice protocols.  Maintains patient confidentiality.  To inform the patients if there is a wait time for the appointment or to reschedule cancelled appointments. In such cases, the receptionist must be courteous, apologize for the inconvenience caused, and assure the patient that the appointment will be rescheduled.  Perform other duties as assigned or requested.

Job Types: Full-time, Part-time, PRN

Pay: $14.00 - $15.00 per hour

Expected hours: 30 – 40 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

People with a criminal record are encouraged to apply

Ability to Relocate:

• Brandon, FL 33511: Relocate before starting work (Required)

Work Location: In person