8 CSR - Customer Service Representative Jobs in North Little Rock, AR
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Gas Xpress is Hiring a CSR - Customer Service Representative Near North Little Rock, AR
Job Summary:
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be responsible for providing exceptional service to our customers and ensuring their needs are met. This is a great opportunity for someone who enjoys working in a fast-paced environment and has excellent communication skills.
Responsibilities:
- Communicate with customers via phone, email, and chat to provide assistance and resolve any issues or concerns
- Upsell products or services to customers based on their needs and preferences
- Provide accurate and timely information to customers regarding product features, pricing, and promotions
- Process orders, returns, and exchanges in an efficient manner
- Perform data entry tasks to update customer information in the system
- Analyze customer feedback and trends to identify areas for improvement
- Make outbound calls to follow up with customers or conduct surveys
- Maintain a high level of professionalism and adhere to phone etiquette guidelines
Skills:
- Excellent verbal and written communication skills in English
- Strong phone etiquette and active listening skills
- Proficient in data entry and navigating computer systems
- Ability to analyze customer needs and recommend appropriate solutions
- Sales experience is a plus
- Bilingual or multilingual abilities are highly desirable
We offer competitive pay rates and opportunities for career growth within our company. If you are a motivated individual with a passion for providing exceptional customer service, we would love to hear from you. Apply today to join our team as a Customer Service Representative!
Job Types: Full-time, Part-time
Pay: $11.00 - $13.00 per hour
Expected hours: 20 – 35 per week
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Shift:
- Evening shift
- Overnight shift
Work setting:
- In-person
Ability to Relocate:
- North Little Rock, AR 72116: Relocate before starting work (Required)
Work Location: In person
Job Summary
Full Time | Part Time
$34k-43k (estimate)
03/31/2024
05/02/2024
The job skills required for CSR - Customer Service Representative include Customer Service, Written Communication, Data Entry, Computer Systems, Promotion, etc. Having related job skills and expertise will give you an advantage when applying to be a CSR - Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by CSR - Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for CSR - Customer Service Representative positions, which can be used as a reference in future career path planning. As a CSR - Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary CSR - Customer Service Representative. You can explore the career advancement for a CSR - Customer Service Representative below and select your interested title to get hiring information.
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