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Garage Kings South Charlotte
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Operations Manager
$104k-130k (estimate)
Full Time 1 Week Ago
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Garage Kings South Charlotte is Hiring an Operations Manager Near Rock Hill, SC

Garage Kings is the leading residential floor coatings franchise in North America.
Garage Kings franchisees are seeking installers and sales professionals who want to be great business people. With comprehensive training in sales, products, installation, service and business development, we give our team the support they need to be successful.
Garage Kings is growing across North America.
Our network of skilled installers and sales people is rapidly expanding. We’re seeking people who love what they do, and are ready to work hard and stand behind their work. Is that you? Get trained on proven systems that are backed by the support of a growing franchise. 
Job Description
The Operations Manager must have excellent communication skills and will be responsible for overseeing the entire business operation. The Operations Manager must have a full and complete knowledge of our products and services. Basic duties will include the items listed below. 
  • Provide leadership for all employees 
  • Conduct sales, installer and safety meetings on a regular basis
  • Calculate and process payroll 
  • Manage all employees by verbal and written communication 
  • Conduct installer training on installation techniques and installation procedures
  • Review daily reports from installers and sales representatives
  • Issue verbal reprimands, give written warnings and process terminations as required 
Shop: Maintain shop inventory and supplies. Oversee shop cleaning and shop equipment maintenance. Assist with scheduling all install and/or repair (call back) dates for new or existing orders. Determine appropriate installer for job. 
Office: Use inventory management to determine the materials and quantity to be ordered. Place material orders. Keep accurate files and complete data entry. Provide reports to the corporate office.
Customer Service: Maintain customer relations and service. Receive inbound and make outbound phone calls with customers and vendors. Handle all customer service issues as required and speak directly with customers to address any issues they may have with their contract or installation. Discuss directly with customers to resolve issues.
In the Field: Perform onsite job inspections or onsite customer service issues. Meet with customers as required. Negotiate with customers as required to resolve issues. Perform installations or repair as required.
Sales Representatives: Responsible for handling incoming calls, setting appointments, and assisting sales representatives in closing contracts. Provide the sales representatives with installation and template dates upon first call from the representative when they are signing the contract. Determine number of days to install. When the contract is turned in, review for accuracy and errors in a timely manner. Keep constant and concise communication with the sales representatives.
Vendors: Order all materials, equipment, tools, consumables, office supplies, etc., from manufacturers and vendors as needed. Negotiate with vendors for materials and supplies. Schedule delivery of material. Pick up material as required.
Advertising and Marketing: Complete event paperwork and submit it in a timely manner to upcoming advertising and marketing events. Maintain and build displays. Be involved in advertising, including: magazines, social media, radio, TV, etc. 
Requirements: Must have a cell phone and maintain professional appearance and professional attire at all times. Other duties and responsibilities may be added or removed as required by the company.

Job Summary

JOB TYPE

Full Time

SALARY

$104k-130k (estimate)

POST DATE

05/19/2024

EXPIRATION DATE

05/23/2024

Show more

Garage Kings South Charlotte
Full Time
$89k-108k (estimate)
1 Week Ago
Garage Kings South Charlotte
Full Time
$89k-108k (estimate)
4 Weeks Ago

The job skills required for Operations Manager include Leadership, Customer Service, Scheduling, Communication Skills, Written Communication, Installation, etc. Having related job skills and expertise will give you an advantage when applying to be an Operations Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Operations Manager. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Operations Manager positions, which can be used as a reference in future career path planning. As an Operations Manager, it can be promoted into senior positions as a Senior Operations Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Operations Manager. You can explore the career advancement for an Operations Manager below and select your interested title to get hiring information.

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