You haven't searched anything yet.
Primary Objective
The Operations Supervisor supports the Operations Manager through collaborative management of clinic operations and staff to ensure effective, efficient delivery of high-quality patient care and an excellent patient experience.
Essential Functions
Supervision:
Finance:
Patient Experience:
Training & Communication:
Skills and Abilities
Core Competencies
Clinical Competencies
N/A
Accountability
Our mission is to be the premier eye, ear, nose, and throat group providing comprehensive, quality, and ethical healthcare to all in the Carolinas; to provide a favorable environment for the delivery of healthcare; and to provide for the wellbeing of the physicians and the employees of Charlotte Eye Ear Nose & Throat Associates, P.A.
The Operations Supervisor impacts CEENTA’s ability to achieve its mission by supporting the Operations Manager through collaborative management of clinic operations and staff to ensure effective, efficient delivery of high-quality patient care and an excellent patient experience.
Supervisory Responsibilities
This position supervises a team of employees to support clinic operations and reports to the Operations Manager.
Education
High school diploma or equivalent required. Associate’s or Bachelor’s degree preferred.
Experience
One to three years’ supervisory experience in a medical office setting required.
Certificates, Licenses, Registrations
Certifications, licenses, or registrations a plus.
Training Period
6-8 weeks of on the job training with the Operations Manger
Supply Ordering Training with the Purchasing Department; mandatory refresher training to occur biannually
EHR training will be provided
Work Environment
The work environment characteristics described are representative of those an employee may encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The Operations Supervisor functions in a multi-specialty clinic or clinics with high patient volume. This role may be exposed to contagious or infectious diseases, and therefore, may be required to wear personal protective equipment at times. This position routinely uses standard office equipment, including computers and multi-line telephones.
Position Type and Expected Hours of Work
This is a full-time, exempt position with core business hours Mondays-Fridays. Hours are subject to variation based upon business needs.
Physical ,Mental, and Other Requirements
The physical and mental demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Demands:
Mental Demands:
Other Requirements:
Travel
Travel to other CEENTA locations required depending on business needs.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. In addition to those essential functions identified above, individuals in this position are also responsible for performing other duties or tasks that may be assigned. CEENTA retains the discretion to ad or change the essential job functions of this position at any time without notice.
A Typical Day in the Position
A typical day for the Operations Supervisor involves supervising and/or assisting with daily operations of a multispecialty clinic in collaboration with the Operations Manager to ensure providers and staff can deliver effective, efficient, high-quality patient care that results in an excellent patient experience. They promptly and appropriately respond to questions or concerns from patients, providers, and staff. They assist the Operations Manager with staff schedules, time & attendance, and performance management. They manage clinical and administrative supply inventory and ensure facilities and equipment are in good working order.
Other
$60k-76k (estimate)
05/19/2024
07/17/2024
The job skills required for Operations Supervisor include Leadership, Coaching, Scheduling, Communicates Effectively, Microsoft Office, Initiative, etc. Having related job skills and expertise will give you an advantage when applying to be an Operations Supervisor. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Operations Supervisor. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Operations Supervisor positions, which can be used as a reference in future career path planning. As an Operations Supervisor, it can be promoted into senior positions as an Operations Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Operations Supervisor. You can explore the career advancement for an Operations Supervisor below and select your interested title to get hiring information.
If you are interested in becoming an Operations Supervisor, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an Operations Supervisor for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Operations Supervisor job description and responsibilities
Operations supervisors oversee all the activities within a specific department or area of an organization.
04/07/2022: Killeen, TX
Operations supervisors are responsible for leading and supervising a group of employees.
01/21/2022: Bismarck, ND
After supervising employees, operations supervisors are responsible for evaluating their performance and delivering feedback, positive or critical, depending on the employee and the situation.
02/22/2022: Spartanburg, SC
Operations supervisors are responsible for elevated customer support for the customers who have requested to speak to managers or someone with more authority.
03/01/2022: Baton Rouge, LA
Often, supervisors create and oversee their team’s workflow, or the tasks required to complete a job.
02/04/2022: Pensacola, FL
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Operations Supervisor jobs
Supervisors must use active listening skills to understand employee complaints and to work with them to reach a solution.
04/03/2022: Topeka, KS
Some companies require the operations supervisor to make major contributions to the functions of other departments.
04/13/2022: Pierre, SD
Operations supervisors report directly to the director of the department they supervise.
03/07/2022: Idaho Falls, ID
A supervisor oversees the day-to-day performance of employees.
02/06/2022: Danbury, CT
Therefore, an operations manager needs to have a strong hold over the quality standards of the products.
03/27/2022: Lexington, KY
Step 3: View the best colleges and universities for Operations Supervisor.