The Marketing Coordinator supports the daily operations of the Marketing department by assisting with content development, social media coordination, campaign support, event logistics, and general administrative and production tasks. This role helps ensure consistent brand communication and supports the credit union’s member engagement, community outreach, and marketing initiatives. Essential Duties & Responsibilities. Assist with writing and pro...
The Executive Director will serve as the primary liaison responsible for advancing the Family Trust Foundation’s mission (formally known as the Community Partnership Foundation. CPF), overseeing all operational activities, and collaborating closely with the Family Trust Foundation Board of Directors and the Family Trust marketing team to ensure the organization’s long-term sustainability. This part-time position is ideally suited for a dynamic, m...
The Senior Systems Analyst plays a key role in the management, improvement, and oversight of assigned core business systems and processes within the credit union. Reporting to the System Operations Manager, this position assumes a lead role evaluating and enhancing system functions, driving operational improvements, and leading efforts in business analytics and process enhancements for designated core systems. With a deep understanding of the cr...
Job Summary. The Internal Auditor supports the Internal Audit Department’s goal of providing independent, objective, assurance and consulting services to the Board of Directors, Supervisory Committee and Senior Management at Family Trust. This position will assist in evaluating the effectiveness of Family Trust's governance, risk management, and internal control processes. This position provides an opportunity to conduct all phases of an audit in...
Provide friendly, accurate, and professional service to members in-person, over the phone, and via digital channels. Assist members with opening all types of accounts, explaining terms and disclosures clearly. Respond to member inquiries and resolve basic issues related to accounts, transactions, and services. Educate members about Credit Union products and services and recommend those that best suit their financial needs. Accurately receive and ...
Role. The. Contact Center Consultant I. serves as a primary point of contact for members and employees, delivering exceptional service through phone, online, and other electronic channels. This role is responsible for resolving inquiries, researching issues, and providing accurate, timely, and professional support across a broad range of credit union products and services. The position requires a strong understanding of branch operations, deposit...
Role. The. Contact Center Consultant I. serves as a primary point of contact for members and employees, delivering exceptional service through phone, online, and other electronic channels. This role is responsible for resolving inquiries, researching issues, and providing accurate, timely, and professional support across a broad range of credit union products and services. The position requires a strong understanding of branch operations, deposit...
