Observe gaming and non-gaming activity by monitoring electronic surveillance equipment to ensure compliance with applicable laws, procedures, regulations, and rules, and protect company assets from illegal or questionable activities.

Essential Job Functions:

• Excellent internal/external guest service;
• Observe, document, and report any variances to the company, internal controls, policies and procedures, money handling activity,and all state and federal regulations
• Complete daily audits of department activity, duty logs, and cooperate with departments during investigations;
• Continuously monitor CCTV;
• Ensure that the integrity and confidentiality in the department is maintained;
• Maintain a team approach to all shift activities;
• Record and observe all casino games, count room, slots, casino cage and non–gaming areas;
• Must possess a working knowledge of all casino games, policies and procedures, card counting techniques and having a working knowledge of different cheating techniques;
• Write detailed investigative reports;
• Effectively communicate with all departments;
• Other job-related duties as assigned;
• Perform the duties and responsibilities associated with the Illinois Gaming Board Statewide Voluntary Self-Exclusion Program as described in Section A of the Illinois Gaming Board Minimum Internal Control Standards.

Education and/or Experience:

• High School/GED
• 0 months- 1-year related experience

Preferred:

• Bilingual a plus

Knowledge/Skills/Abilities:

• Knowledge of all Casino Games.
• Knowledge of CCTV system, working knowledge of Microsoft Office programs.
• Exposed to smoke, bright lights, loud noise
• Able to climb, stoop, bend, and lift a minimum of 50 pounds