Essential Job Functions. Carries out all the policies of the company and department. Practices all SOP’s of the Banquet Department. Assists in the training of Team Members. Maintains open communication between all personnel working the Banquet. In the absence of the F&B Supervisor, may act on his/her behalf. Assigns stations and job duties. Assists in controlling labor costs for the room. Controls the flow of service & work priorities before, dur...
Who WE are. Our mission is to be Chicagoland’s premier gaming and entertainment destination, celebrated for unparalleled hospitality and an unforgettable guest experience. We’re not just a casino—we’re a community where our team members thrive, with countless opportunities for career growth and a workplace culture centered on inclusivity and fun. As we continue to elevate our standards of excellence, we seek dynamic, coachable individuals who are...
Job Details. Description. Provide leadership and direction to operational department heads, including. Gaming Operations: Table Games, Slots. Security & Surveillance. IT. Ensure compliance with all gaming regulations, company policies, and internal controls. Monitor departmental performance through KPIs, reports, and audits. implement process improvements as needed. Coordinate interdepartmental efforts to enhance guest satisfaction and operationa...
Job Details. Description. Who We are. Our mission is to be Chicagoland’s premier gaming and entertainment destination, celebrated for unparalleled hospitality and an unforgettable guest experience. We’re not just a casino—we’re a community where our team members thrive, with countless opportunities for career growth and a workplace culture centered on inclusivity and fun. As we continue to elevate our standards of excellence, we seek dynamic, coa...
Job Details. Description. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES. Within the realm of the job, maintains a clean and safe work environment. Develops F&B programs to meet short and long-term corporate goals. Creates and executes F&B programs to improve operational performance, increase revenue, and satisfy guests and employees. Establishes and maintains F&B programs and operations in compliance with safety and health standards, employment law, ...
Provide first-level support for computers, printers, point-of-sale (POS) systems, slot systems, scanners and other IT hardware and software. Respond to IT help desk requests, document issues, and track resolutions. Assist with installation, configuration, and maintenance of PCs, servers, network devices, and gaming systems. Maintain accurate logs of system changes in compliance with Nevada Gaming Control Board (NGCB) requirements. Support surveil...
Job Details. Description. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES. Provides excellent guest service by responding to requests for information in a prompt and courteous manner. Greets all vendors, employees, and guests entering the wardrobe department in a professional manner. Responsible for tracking paperwork related to all uniform assignments and changes. Assists with uniform alterations and repair. Issues tagged wardrobe garments and tracks ...
Essential Job Functions. Provide designated escort activities relative to the protection of patron, employee, and Company property. Observe and report violations relative to regulatory, internal control, or company-sponsored policies and procedures. Provide professional interaction and cooperation with internal (various departments) and external (law enforcement agencies) relative to their span of control. Provide written documentation of inciden...
Job Details. Description. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES. Within the realm of the job, maintains a clean and safe work environment. Performs duties in compliance with safety procedures, which includes use of safety equipment. Incumbents are responsible for following safety procedures, identifying unsafe practices or conditions, and informing their supervisor or the Safety Committee of unsafe conditions, as directed. Regular and reliabl...
ESSENTIAL JOB DUTIES AND RESPONSIBILITIES. Operational Leadership. Oversee day-to-day hotel operations, ensuring consistent service quality, cleanliness, and safety across all guest-facing departments. Coordinate with other departments (e.g., Food & Beverage, Engineering, Sales) to deliver a seamless guest experience. Respond to guest escalations, special requests, and operational issues promptly and professionally. Act as Manager-on-Duty, ensuri...
Job Details. Description. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES. Regular and reliable attendance is a fundamental requirement of this position. Employees are expected to be punctual and consistently present during their scheduled work hours to ensure the effective and efficient operation of the business. Receive and assess food orders from servers and kitchen staff. Relay any modifications or special instructions to the kitchen staff. Verify ...
Job Details. Description. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES. Training & Development Focus. Designs, delivers, and evaluates training programs for all Cage personnel on operational procedures, compliance requirements, and customer service standards. Conducts ongoing coaching sessions to reinforce best practices and improve individual and team performance. Provides hands-on training during live operations, ensuring team members learn by obs...
